Food and Beverage Ambassador

Sea World • Philadelphia, PA

11d

About The Position

The Food and Beverage Ambassador helps provide guests with a positive dining experience across a variety of venues, including restaurants, carts and kiosks, specialty snack carts, coffee shops, and dessert stations. The role involves welcoming guests, helping them choose food and beverages, preparing basic menu items, taking and fulfilling orders, maintaining clean guest and work areas, handling deliveries, and operating a cash register. Ambassadors may work indoors or outdoors and must complete required training, including ServSafe and RCS Responsible Vendor Training.

Requirements

• Be at least 16 years old.
• Commitment to exceptional guest service.
• Ability to learn and use point-of-sale (cash register) systems.
• Ability to work with all food types, including allergens, in any dining facility.
• Ability to train on and properly use equipment and protective gear.
• Outstanding communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to lift, carry, push, and pull up to 50 lbs.
• Ability to walk and stand extensively.
• Ability to work indoors and outdoors in a variety of weather conditions.
• Completion of all required training, including ServSafe and RCS Responsible Vendor Training.
• Flexibility to work varied shifts.

Nice To Haves

• Previous point-of-sale experience.
• Previous cash-handling experience.
• Food service and/or theme park experience.

Responsibilities

• Enthusiastically greet and welcome guests.
• Provide information about food and beverage products and recommend options to meet guests’ needs.
• Support guests with dietary restrictions, allergies, and special needs.
• Perform general food preparation, including preparing produce, desserts, entrees, snacks, and other basic menu items.
• Take orders promptly and ensure they are fulfilled.
• Maintain a clean working environment.
• Perform housekeeping tasks such as wiping tables and chairs, sweeping, mopping, and washing dishes in guest dining areas, kitchens, and back areas.
• Unload daily product from warehouse deliveries.
• Operate a cash register and maintain monies and sales information for audit and balance.
• Follow proper cash-handling procedures.
• Prepare and carry vending trays.

Benefits

• Free park admission.
• Discounts on park admission tickets and passes for family and friends.
• Discounts on food, merchandise, and other park purchases.
• Scholarship opportunities.
• Exclusive employee events and giveaways.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed