Food and Beverage Administrative Assistant

Full House ResortsCripple Creek, CO
Onsite

About The Position

This role provides essential administrative and organizational support to the Food and Beverage (F&B) department across five restaurants, the bar department, and F&B leadership. The position acts as a central point of contact for various operational aspects including scheduling, payroll, accounting, HR, and general operations. The Administrative Assistant plays a key role in ensuring smooth communication, efficient employee support, timely procurement, and effective coordination for events and training within the F&B division.

Requirements

  • Graduation from High School or equivalent.
  • Demonstrated experience working in the food and beverage environment is greatly preferred.
  • Demonstrated experience performing within specific deadlines or under pressure.
  • Strong computer and technology skills with experience in Google Workspace (Docs, Sheets, Slides, etc.).
  • Highly organized with excellent time management and attention to detail.
  • Strong work ethic and ability to work independently.
  • Flexibility and adaptability in a fast-paced hospitality environment.
  • Excellent communication and interpersonal skills to coordinate with multiple departments and vendors.
  • Ability to handle confidential information with discretion and professionalism.

Nice To Haves

  • Demonstrated experience working in the food and beverage industry.
  • Experience working as an administrative assistant is also greatly preferred.
  • Experience with Agilysis.

Responsibilities

  • Act as a primary point of contact for distributing important information among the five restaurants, bar department, and F&B leadership regarding scheduling, payroll, accounting, HR, and operations.
  • Assist with payroll every other Sunday by addressing inquiries and resolving overlooked items for F&B Managers and Supervisors.
  • Manage and maintain F&B department records, files, and documentation.
  • Prepare and type internal communications, memos, and reports for the F&B team.
  • Answer department phone calls and provide professional communication support.
  • Take and distribute minutes for F&B meetings.
  • Track and process employee attendance-related paperwork, including late arrivals, early departures, and call-offs for supervisors and managers.
  • Work proactively to fill open shifts across all F&B outlets due to vacations, events, holidays, and last-minute call-offs.
  • Schedule interviews for F&B applicants, ensuring HR is informed and prepared for their arrival.
  • Maintain and update the employee-supervisor list for Payroll, HR, Reception, and the F&B office.
  • Order small-wares and submit purchase orders (P.O.s) for all F&B outlets as requested by managers.
  • Contact vendors and service providers to coordinate repairs and request better service.
  • Work with the F&B Director on menu creation and distribution for banquet and catering events.
  • Collaborate with the Marketing team to support and promote F&B-related promotions and events.
  • Notify staff of upcoming meetings and required training, including but not limited to New Employee Orientation (NEO), TIPS training, and monthly department meetings.
  • Assist with F&B reporting as needed.
  • Cover administrative tasks, including handling mail, calls, and urgent matters when the F&B Director is absent.
  • Perform all duties in compliance with safety standards, health standards, all internal policies and procedures, and in compliance with the Colorado Limited Gaming Act.
  • Ensure regular and reliable attendance, punctuality, and consistent presence during scheduled work hours.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Flexible Spending Account (FSA)
  • 401k retirement plan with matching contribution after one (1) year of service
  • Generous paid time off program
  • Paid transportation from Colorado Springs and Woodland Park
  • Free local gym membership
  • Tuition reimbursement
  • Fabulous resort perks
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