Fonteva / Salesforce Solution Lead

Productiv Team•,
•Remote

About The Position

We are seeking an experienced Fonteva & Salesforce Solution Lead to provide immediate hands-on support while establishing long-term technical continuity within our organization. This role requires deep product expertise in Fonteva combined with strong Salesforce platform experience. The ideal candidate is product-minded, comfortable operating between Business and IT, and capable of translating complex membership-driven requirements into scalable, sustainable solutions.

Requirements

  • 5+ years of Salesforce platform experience (Sales Cloud and/or Service Cloud preferred)
  • 2+ years hands-on Fonteva experience
  • Strong functional and technical understanding of membership management, dues and subscription models, events management, and accounting/financial integrations
  • Experience with API integrations and data migration
  • Comfortable operating in a hybrid Business + Technical liaison role
  • Salesforce certifications

Nice To Haves

  • Experience working with associations or membership-based organizations
  • Background in accounting or experience integrating with accounting systems

Responsibilities

  • Lead configuration, optimization, and enhancement of Fonteva on the Salesforce platform
  • Translate business requirements into scalable technical solutions
  • Drive technical solutioning, backlog refinement, and effort breakdown
  • Manage API integrations and coordinate with offshore development teams
  • Support data migration initiatives and system integrations
  • Collaborate closely with Business and IT stakeholders to ensure alignment
  • Ensure proper documentation, testing support, and deployment readiness
  • Provide structured knowledge transfer to internal teams to ensure long-term ownership and continuity
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