FOH Manager (Service/Bar Manager)

Firebirds Wood Fired Grill•Jacksonville, FL

About The Position

The Service/Bar Manager is responsible, with limited supervision, for the daily front-of-house operations at Firebirds Wood Fired Grill. The role oversees the appearance and guest experience, leads team members, organizes front-of-house scheduling, and communicates effectively with the General Manager. The manager is accountable for delivering extraordinary hospitality and ensuring quality and value throughout every step of service, including food execution, guest relations, and service levels. The role maintains an active presence in the dining room and supports positive experiences for guests and other stakeholders.

Requirements

  • At least 2 years of high-volume, full-service restaurant experience.
  • Warm, passionate, and committed to the industry.
  • Excellent communication skills.
  • Ability to remain calm, cool, and collected under pressure.
  • Self-actualized, motivated, and dependable.
  • Self-discipline and a maintained professional appearance.

Responsibilities

  • Engage with team members and guests.
  • Maintain a strong presence in the dining room, bar, and front door to ensure guests are cared for and service steps are followed.
  • Oversee learning and development for hourly team members.
  • Organize schedules for front-of-house team members.
  • Interview and hire front-of-house team members to support staffing goals and team development.
  • Manage bar inventory and ordering.
  • Conduct team-based inventory of wine, liquor, and beer every two weeks.
  • Partner with the General Manager to ensure operations run smoothly.

Benefits

  • Excellent earning potential.
  • Attainable bonus paid every other pay period.
  • Comprehensive training.
  • Three weeks of paid time off annually.
  • 401(k) with company match.
  • Competitive medical, dental, vision, and life insurance benefits.
  • Growth opportunities associated with new store openings.
  • Restaurant closed on Christmas and Thanksgiving Day, with an early closure on Christmas Eve.
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