IB-BHN-Flow Controller-Wed-Sat-7:00pm-5:30am
About The Position
The Flow Controller provides customer service assistance, manages incoming calls, and supports shipping and receiving operations. The role verifies incoming and outgoing shipment information against bills of lading, invoices, orders, and other records; schedules daily delivery appointments; processes incoming deliveries and completed loads; resolves shipping and receiving issues with internal staff; and files paperwork daily. The position follows corporate and site-specific Good Manufacturing Practices, reports observed noncompliance, observes company safety rules, and assists with enforcement as appropriate. Other duties may be assigned. The schedule is Wednesday through Saturday, 7:00 p.m. to 5:30 a.m. The pay rate is $23.00 per hour plus a $2.00 shift differential.
Requirements
- High school diploma or GED, or an equivalent combination of experience and education.
- Three months of verifiable customer service experience.
- Strong written and verbal communication skills.
- Outstanding computer and data entry skills.
- Ability to effectively multitask.
Responsibilities
- Provide customer service assistance and manage incoming calls.
- Compare identifying information and count, weigh, or measure items in incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.
- Set daily delivery appointments.
- Process incoming deliveries.
- Process completed loads.
- Resolve shipping and receiving issues with internal staff.
- File paperwork daily.
- Follow corporate and site-specific Good Manufacturing Practices and report observed noncompliance.
- Observe company safety rules and assist with enforcement as appropriate.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
