IB-BHN-Flow Controller-Wed-Sat-7:00pm-5:30am
About The Position
The Flow Controller provides customer service assistance, manages incoming calls, and supports shipping and receiving operations. The role verifies incoming and outgoing shipments against related records, schedules delivery appointments, processes deliveries and completed loads, resolves shipping or receiving issues with internal staff, and files paperwork daily. The position follows corporate and site-specific Good Manufacturing Practices and company safety rules. The schedule is Wednesday through Saturday, 7:00 p.m. to 5:30 a.m. Pay is $23.00 per hour plus a $2.00 shift differential.
Requirements
- High school diploma or GED, or an equivalent combination of experience and education.
- Three months of verifiable customer service experience.
- Strong written and verbal communication skills.
- Outstanding computer and data entry skills.
- Ability to effectively multitask.
Responsibilities
- Provide customer service assistance and manage incoming calls.
- Compare identifying information and count, weigh, or measure incoming and outgoing shipments to verify them against bills of lading, invoices, orders, or other records.
- Set daily delivery appointments.
- Process incoming deliveries.
- Process completed loads.
- Resolve shipping and receiving issues with internal staff.
- File paperwork daily.
- Follow corporate and site-specific Good Manufacturing Practices and report observed noncompliance.
- Observe company safety rules and assist with enforcement as appropriate.
- Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
