Floral Manager

Northeast Grocery•Saint Johnsbury, VT

8d•$19 - $29

About The Position

The Floral Manager provides fast, friendly, helpful, and efficient service to Price Chopper customers and is responsible for operating the entire floral department. The role oversees department clerks and monitors merchandising, product rotation, and inventory levels to support sales. The Floral Manager assists the Produce Manager in ensuring merchandising and training policies are followed, receives guidance from the Produce Manager on floral operations, merchandising, and training policies and procedures, and ensures adherence to those policies and procedures. The position manages the department’s financial budgets and merchandise ordering, maintains merchandising and product quality, and hires, trains, and schedules floral associates. It also ensures customer orders and deliveries are fulfilled accurately, maintains a clean and organized workstation, and follows applicable company, corporate, state, sanitation, and safety policies and procedures.

Requirements

Must be at least 18 years of age.
Ability to manage others and demonstrate follow-through to achieve desired results and objectives.
Satisfactory performance reviews.
Strong communication skills.
High school degree or equivalent.
3+ years of related experience.

Responsibilities

Monitor, control, and attain Floral Department financial budgets, including budgeted sales, gross profit, and shrink levels to achieve CTO dollars.
Order all merchandise and supplies for the Floral Department to meet overall department conditions and company standards.
Manage Floral Department merchandising, including product arrangements, displays, rotation, and FTD.
Maintain a neat, clean, and organized workstation according to 5S standards.
Demonstrate complete knowledge of floral products to customers.
Control shrink by following related policies and procedures.
Observe local market conditions and competitive activity related to the Floral Department and inform store management and floral merchandising.
Ensure delivery of floral arrangements upon customer requests.
Ensure customer orders and deliveries are fulfilled accurately.
Hire, train, and schedule Floral associates in accordance with corporate and state policies and procedures and business needs.
Ensure corporate and state sanitation and safety regulations and procedures are followed.
Ensure the quality and freshness of fresh flowers and live plants.
Maintain a high level of customer service and courtesy with customers throughout the store.
Perform other related duties assigned by management and adhere to company policies and procedures.