Floral Clerk

Hy-Vee•Sioux Falls, SD

6d•Onsite

About The Position

The Floral Clerk assists customers with placing floral orders in person and over the phone, creates beginning-level floral designs, maintains department inventory and appearance, and provides friendly customer service. The role includes preparing and replenishing floral products and arrangements, processing FTD, Teleflora, and computer orders, caring for plants, preparing deliveries, and supporting routine department operations. Training is provided.

Requirements

Commitment to Hy-Vee's mission and a genuine passion for helping customers.
Ability to solve practical problems and follow instructions carefully in a fast-paced environment.
Ability to apply math skills, including fractions, decimals, and percentages.
Ability to communicate clearly with customers and co-workers and contribute positively to a team.
Ability to maintain confidentiality of customer order details.
Less than a high school diploma or equivalent experience is accepted.
Successful completion of a pre-employment drug screen is required for employment.

Nice To Haves

Six months of similar or related work experience is preferred.

Responsibilities

Greet customers and assist with floral orders in person and over the phone, completing required paperwork.
Prepare, finish, and replenish floral and related products, including arrangements, corsages, boutonnieres, roses, carnations, balloon bouquets, and bows.
Send and retrieve FTD, Teleflora, and computer orders while maintaining confidentiality of order details.
Review product freshness and anticipate daily department needs.
Water plants and maintain the appearance and cleanliness of the department, including coolers, counters, floors, and sinks.
Prepare daily delivery lists and deliver orders as needed.
Unload trucks, store and check in products, put products away, and process invoices as needed.
Operate the department register, receive payments, and make change as applicable.
Remove trash promptly and assist with general department upkeep.
Answer phone calls promptly and provide helpful customer service.
Follow dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.