Flooring Solutions Technician - Level 2

Sunbelt Rentals, Inc. • New Orleans, LA

1d • $21 - $29

About The Position

The Flooring Solutions Technician 2 coordinates with the leadership team to provide exemplary customer service and demonstrate proficiency in using, operating, setting up, and repairing company equipment. The role requires professional communication and appearance. The technician cleans equipment, performs preventive maintenance, and makes necessary repairs within their area of responsibility while working safely and minimizing equipment downtime.

The technician also supports equipment check-in and preparation, inventory and parts management, customer deliveries and service calls, and equipment records. The role includes delivering and installing rented equipment, training authorized operators or customers in safe use, maintaining company vehicles and tools, and keeping the warehouse and wash bay safe and orderly. The technician participates in a rotating on-call schedule for emergency service on weekends and evenings.

Requirements

• 3–5 years of mechanic experience with internal-combustion engines, propane, electrical systems, and hydraulics.
• High school diploma or GED.
• Provide mechanic’s tools of the trade.
• Excellent troubleshooting skills.
• Ability to prioritize work assignments.
• Ability to work independently and be flexible regarding work assignments.
• Ability to adapt to changing priorities in a fast-paced environment.
• High degree of safety awareness.
• Working knowledge of equipment design and safety requirements.
• Valid driver’s license and excellent driving record free from points.

Nice To Haves

• Some trade school or equivalent training.
• Prior floor care equipment experience.

Responsibilities

• Perform equipment check-ins when equipment is returned to the shop.
• Assist with loading and unloading equipment as needed.
• Clean and pressure-wash equipment, prepare it for repairs, and detail it for rent-ready status.
• Perform full-service maintenance, diagnose equipment issues, and repair most mechanical problems.
• Maintain a safe work environment and perform duties in accordance with safety standards.
• Track rental equipment inventory and coordinate deliveries, pick-ups, and service calls with customers.
• Maintain the warehouse area.
• Clean, repair, order, and install necessary parts to meet standards.
• Source and manage parts and supplies inventory.
• Complete and maintain equipment service records, including damage repairs, preventive maintenance, and warranty processing.
• Replace decals and ensure equipment is cleaned and detailed.
• Operate the company vehicle safely and maintain a valid driver’s license and an excellent driving record free from points.
• Maintain company vehicle records and upkeep, including washing, oil changes, and general safety inspections; report defects or unusual performance to the supervisor.
• Maintain and track company tools and supplies, and bring broken tools to the supervisor for replacement.
• Oversee and maintain the wash bay and surrounding area, including preventive maintenance and a safe, clean work environment.
• Communicate professionally with customers, managers, and sales engineers to schedule deliveries, pick-ups, and service calls.
• Complete the appropriate paperwork for deliveries, pick-ups, and service calls.
• Direct customers to sign appropriate paperwork and track serial numbers.
• Deliver and install rented equipment and train authorized operators or customers in its safe use.
• Implement proper and safe procedures.
• Work with managers and rental specialists to maintain accurate records and tracking of in-stock and rented equipment.
• Participate in a rotating on-call schedule for emergency service response calls on weekends and evenings.

Benefits

• Health, dental, and vision plans
• 401(k) match
• Volunteer time off
• Short-term and long-term disability
• Accident, life, and travel insurance
• Flexible spending
• Tuition reimbursement options
• Employee Assistance Program (EAP)
• Length of Service Awards
• 12–25 vacation days depending on years of service
• 5 sick days
• 6 holidays
• 2 half-day holidays
• 2 floating holidays
• 1 inclusion day
• 1 volunteer day

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED