Floor Supervisor

LIV HOSPITALITY LLC • Deadwood, SD

3d • $18 - $25 • Onsite

About The Position

Under the direction of the Casino Manager, the Floor Supervisor supervises gaming-floor activity and ensures gaming activity and dealing procedures comply with table games policies and procedures. The role also provides prompt and courteous service to gaming patrons and supports other departments as business levels require.

Requirements

• Excellent guest-service skills.
• Excellent communication and organizational skills.
• Interpersonal skills to deal effectively with all business contacts.
• Professional appearance and demeanor.
• High school diploma or equivalent.
• Must be at least 21 years old.
• Must be able to obtain a key license from the South Dakota Commission on Gaming.
• Able to bend, climb ladders, and lift equipment as required when moving machines.

Responsibilities

• Monitor staffing levels throughout the shift and maintain adequate staffing on the gaming floor.
• Delegate duties to gaming-floor staff based on business levels.
• Provide prompt and courteous service to guests.
• Follow house and state gaming regulations.
• Keep the slot floor attractive and presentable to the gaming public.
• Communicate with supervisors and managers in person, by phone, or by email.
• Make decisions and solve problems as they arise.
• Support other departments as business levels require.
• Maintain slot machines, pay customer jackpots and hand pays, and show customers how to use club cards and free play.
• Learn soft-count procedures and how to read slot-machine meters.
• Help the drop team with bill boxes and assist the supervisor with ATM and kiosk fills.
• Move machines and equipment as needed.

Benefits

• Reduced rates at LIV properties.
• Food and beverage discounts at resort outlets.
• Family passes for WaTiki Indoor Waterpark.
• Buy-one-get-one-free offers at LIV Hospitality Starbucks.
• Complimentary access to Juniper at Vertex Sky Bar.
• 10% off products and services at AJ's Wicked Salon & Spa.
• $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort.
• 20% off products and services at Sol Vibe.
• Health, dental, vision, and life insurance for full-time associates.
• 401(k) plan with a 3% match after one year of employment.
• Company-wide discounts on hotel rooms and restaurants.
• Daily pay through ZayZoon.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED