Seasonal Part Time Floor Staff $20.00 per Hour

Regal Theatres • Bozeman, MT

9h • Onsite

About The Position

Seasonal part-time theatre team members provide exceptional service to guests and may work in the Box Office, Concession Stand, or as an Usher, depending on theatre needs and employee availability. Team members represent Regal in a manner consistent with its mission and policies. The position includes regular and consistent attendance, responding to emergencies when called upon, general cleaning, and compliance with the company dress code.

Box Office duties include operating the point-of-sale system and accurately handling cash drawers, cards, gift cards, travelers’ checks, and redeemed discounts; promoting premium viewing experiences and the Regal Crown Club; selling tickets in accordance with the MPAA rating system and company policy; and responding to guest calls and questions. Concession duties include operating the point-of-sale system, handling payments and concession inventory, promoting the Regal Crown Club, preparing and cleaning concession equipment, suggestive selling, and following food-safety laws. Where applicable, employees must keep alcohol certifications and training current, be of legal age to sell or serve alcohol, and follow laws concerning breaks and meal periods. Employees must read and understand training materials covering topics such as sexual harassment and discrimination.

Usher duties include taking and depositing ticket stubs, directing patrons, inspecting bags when applicable, managing crowds, helping guests find seats, enforcing the MPAA rating system, checking picture and sound quality, helping prevent film and content theft, and maintaining a safe environment. Ushers report problems or unusual situations to management, perform auxiliary in-auditorium concession sales as directed, clean auditoriums and other theatre areas, monitor vending equipment, and assist with opening and closing duties.

The position pays $20.00 per hour. Team members receive free movie passes and discounted concessions at Regal locations. They may participate in the 401(k) plan with company match after reaching age 21 and completing six months of service.

Requirements

• Completion of the cast certification program as a cast member and as a box office cashier, or progress toward completion.
• Good public-speaking and listening skills, with the ability to respond clearly and directly.
• Ability to perform calculations quickly and accurately and identify and correct errors.
• Ability to identify problems, gather relevant data, evaluate information, recognize alternatives, and reach evidence-based conclusions.
• Ability to take action beyond what is necessarily called for and perform under pressure or opposition.
• Excellent communication skills with customers, coworkers, and management.
• Ability to establish goals, budget time, and set priorities.
• Ability to meet the physical demands of the role, including frequent standing, walking, sitting, hand use, reaching, and talking or hearing; occasional climbing or balancing, stooping, kneeling, crouching, or crawling; and occasional lifting of up to 60 pounds.
• Close, distance, and peripheral vision, depth perception, and ability to adjust focus.
• Where assigned alcohol-selling or serving duties apply, complete legally required state or local training, obtain the required certificate, and complete Regal Responsible Beverage Server training on Regal Online University; be of legal age under applicable law.

Responsibilities

• Provide exceptional guest service and represent Regal in accordance with its mission and policies.
• Maintain regular and consistent attendance, respond to emergencies when called upon, perform general cleaning, and comply with the company dress code.
• Operate point-of-sale systems and accurately handle cash, cards, travelers’ checks, gift cards, redeemed discounts, and concession inventory.
• Promote premium viewing experiences, the Regal Crown Club, and concession items through upselling and suggestive selling.
• Sell tickets in accordance with the MPAA rating system and company policy, and respond to guest calls and questions.
• Prepare, operate, and clean concession equipment; comply with food-safety laws and applicable break and meal-period laws.
• Maintain required alcohol certifications and training where applicable; sell or serve alcohol only when legally eligible.
• Take and deposit ticket stubs, direct patrons, inspect bags when applicable, manage crowds, and assist guests in finding seats.
• Enforce the MPAA rating system and conduct auditorium inspections for picture and sound quality, content theft, and safety.
• Report problems, discrepancies, and unusual situations to management.
• Perform in-auditorium concession sales as directed and clean auditoriums, restrooms, lobby, hallways, and other theatre areas.
• Monitor theatre vending equipment and assist with opening and closing duties as assigned.
• Read and understand training materials, including materials covering sexual harassment and discrimination.

Benefits

• Free movie passes
• Discounted concessions at any Regal location
• Eligibility to participate in the 401(k) retirement plan with company match after reaching age 21 and completing six months of service

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed