Seasonal Part Time Floor Staff $20.00 per Hour

Regal • Bozeman, MT

1d • Onsite

About The Position

Seasonal part-time Floor Staff help ensure guests receive exceptional service. Depending on theatre needs and employee availability, team members may work in the Box Office, Concession Stand, or as an Usher. They represent Regal in accordance with its mission, policies, and dress code, and are expected to attend regularly, handle emergency situations when called upon, and perform general cleaning duties.

Box Office duties include operating the point-of-sale system and handling payments accurately, promoting premium viewing experiences and the Regal Crown Club, following MPAA ratings and company ticketing policies, and responding to guest calls and questions. Concession duties include operating the POS system, handling payments and inventory, promoting the Regal Crown Club, operating and cleaning concession equipment, selling items, following food-safety and break-period laws, and keeping any required alcohol certification current. Usher duties include taking and checking tickets, inspecting packages when applicable, managing crowds, enforcing ratings policies, monitoring auditorium picture and sound quality and safety, reporting issues, performing auxiliary concession sales, cleaning theatre areas, monitoring vending equipment, and assisting with opening and closing.

The role pays $20.00 per hour. Team members receive free movie passes and discounted concessions at Regal locations. Eligible team members may participate in the company 401(k) plan with a company match after reaching age 21 and completing six months of service.

Requirements

• Completion of the cast certification program as a cast member and as a box office cashier, or progress toward completion.
• Possess good public-speaking and listening skills, and respond clearly and directly.
• Perform calculations quickly and accurately and identify and correct errors.
• Identify problems, gather relevant data, consider possible causes and alternatives, reach evidence-based conclusions, take appropriate action, and perform under pressure or opposition.
• Demonstrate excellent communication skills with customers, coworkers, and management; establish goals, budget time, and set priorities.
• If assigned alcohol-selling or serving duties, complete legally required state or local training, obtain the required certificate, and complete Regal Responsible Beverage Server training on Regal Online University.
• Frequently stand, walk, sit, use hands to handle or feel objects, reach, and talk or hear; occasionally climb or balance and stoop, kneel, crouch, or crawl; and occasionally lift up to 60 pounds.
• Meet the role’s vision requirements, including close and distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

• Maintain regular and consistent attendance, follow the company dress code, perform general cleaning, and respond to emergency situations when called upon.
• Operate the Box Office POS system and accurately handle cash, credit cards, travelers’ checks, gift cards, and redeemed discount tickets, passes, and coupons.
• Promote premium viewing experiences and the Regal Crown Club program.
• Sell tickets in accordance with the MPAA rating system and company policy, and respond to guest calls and questions.
• Operate the concession POS system and accurately handle payments, redeemed coupons, and concession stock inventory.
• Operate, prepare, and clean concession equipment; upsell items; and comply with food-safety laws and applicable break and meal-period laws.
• Maintain required alcohol certification and training where applicable, and sell or serve alcohol only when legally permitted.
• Tear and collect tickets, direct patrons to auditoriums, inspect packages when applicable, manage crowds, and help guests find seats.
• Enforce the MPAA rating system and conduct auditorium inspections to monitor picture and sound quality, deter film and content theft, and help maintain a safe environment.
• Report problems, discrepancies, or unusual situations to management.
• Perform in-auditorium concession sales as directed by management.
• Clean auditoriums after scheduled shows and maintain cleanliness in restrooms, lobbies, hallways, and other areas outside auditoriums.
• Monitor theatre vending equipment and assist with assigned opening and closing duties.

Benefits

• Free movie passes at any Regal location.
• Discounted concessions at any Regal location.
• Eligible team members may participate in the 401(k) retirement plan with a company match after reaching age 21 and completing six months of service.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed