Regal Cinemas Downtown Seattle Part Time Floor Staff - SEASONAL $25.00/hr 18+

Regal • Seattle, WA

4d • Onsite

About The Position

Regal Cinemas Downtown Seattle is hiring seasonal, part-time floor staff members aged 18 or older. Team members are assigned according to theatre needs and employee availability and may work in the Box Office, Concession Stand, or as an Usher. Their primary responsibility is to ensure guests receive exceptional service while representing Regal in accordance with its mission and policies. All team members are expected to maintain regular and consistent attendance, handle emergency situations when called upon, perform general cleaning duties, and comply with the company dress code.

Box Office duties include operating the point-of-sale system and accurately handling payments and ticket redemptions, promoting premium viewing experiences and the Regal Crown Club, enforcing ticket sales in accordance with the MPAA rating system and company policy, and answering guest questions and phone calls.

Concession duties include operating the point-of-sale system, accurately handling payments and inventory, promoting the Regal Crown Club, operating and cleaning concession equipment, and suggestive selling. Team members must follow food safety laws and rules concerning breaks and meal periods. Where applicable, they must maintain required alcohol certifications and training; employees assigned to sell or serve alcohol must meet the applicable legal age requirement. Employees must also read and understand training materials covering subjects such as sexual harassment and discrimination.

Usher duties include tearing and collecting tickets, directing patrons, inspecting bags when applicable, managing crowds, helping guests find seats, enforcing the MPAA rating system, and inspecting auditoriums for picture and sound quality, content theft, and safety. Ushers report problems or unusual situations to management, may perform auxiliary concession sales, clean auditoriums and other theatre areas, monitor vending equipment, and assist with opening and closing duties.

The posting lists a pay scale of $23.00 per hour. Its headline also advertises $25.00 per hour.

Requirements

• Be at least 18 years old, as stated in the job title.
• Complete the cast certification program as a cast member and as a box office cashier, or be progressing toward completion.
• If assigned alcohol sales or service, meet the legal age requirement and complete legally required state or local training, obtain the required certificate, and complete Regal Responsible Beverage Server training on Regal Online University.
• Possess good public-speaking and listening skills and communicate clearly and directly.
• Perform calculations quickly and accurately and identify and correct errors.
• Identify problems, gather relevant data, evaluate information, recognize alternatives, draw evidence-based conclusions, take appropriate action, and perform under pressure or opposition.
• Communicate effectively with customers, coworkers, and management; establish goals, budget time, and set priorities.
• Meet the physical demands of the job, with reasonable accommodations available as described in the posting.

Responsibilities

• Provide exceptional guest service and represent Regal in accordance with its mission and policies.
• Maintain regular and consistent attendance, respond to emergency situations when called upon, perform general cleaning, and comply with the company dress code.
• Work in the Box Office, Concession Stand, or as an Usher according to theatre needs and employee availability.
• Operate point-of-sale systems and accurately handle cash, cards, gift cards, travelers’ checks, ticket redemptions, coupons, and concession inventory as applicable.
• Promote premium viewing experiences and the Regal Crown Club program, and perform suggestive selling.
• Sell tickets in accordance with the MPAA rating system and company policy; answer guest questions and phone calls.
• Operate, prepare, and clean concession equipment; comply with food safety laws and applicable break and meal-period laws.
• Maintain applicable alcohol certification and training and complete required training when assigned to alcohol sales or service.
• Tear and collect tickets, direct patrons, inspect packages when applicable, manage crowds, and assist guests with seating.
• Conduct auditorium inspections for picture and sound quality, content theft, and a safe environment; report problems and unusual situations to management.
• Perform auxiliary in-auditorium concession sales as directed by management.
• Clean auditoriums, restrooms, lobbies, hallways, and other theatre areas; monitor theatre vending equipment.
• Assist with opening and closing duties as assigned by management.

Benefits

• Free movie passes at any Regal location.
• Discounted concessions at any Regal location.
• Eligibility to participate in a 401(k) retirement plan with a company match after reaching age 21 and completing six months of service.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed