Regal Cinemas Downtown Seattle Part Time Floor Staff - SEASONAL $25.00/hr 18+

Regal Theatres • Seattle, WA

3d • Onsite

About The Position

Regal team members provide exceptional guest service and may be assigned to the Box Office, Concession Stand, or as an Usher, based on theatre needs and employee availability. Team members represent Regal in accordance with its mission and policies, maintain regular and consistent attendance, respond to emergencies when called upon, perform general cleaning, and comply with the company dress code.

Box Office duties include operating the point-of-sale system and accurately handling payments, promoting premium viewing experiences and the Regal Crown Club, enforcing movie rating policies, and responding to guest questions. Concession duties include operating the point-of-sale system, managing concession inventory, preparing and cleaning equipment, promoting products and the Regal Crown Club, and complying with food-safety and break-period laws. Where applicable, employees assigned to alcohol sales or service must meet age and certification requirements. Ushers take and collect tickets, direct guests, inspect packages when applicable, manage crowds, enforce rating policies, inspect auditoriums, report issues, perform auxiliary concession sales when directed, clean theatre areas, monitor vending equipment, and assist with opening and closing duties.

Employees must complete the required cast certification program or be progressing toward completion. The role requires effective communication, basic calculation and problem-solving abilities, and the ability to work under pressure. Physical tasks include frequent standing and walking, occasional climbing, balancing, bending, kneeling, crouching, or crawling, and occasionally lifting up to 60 pounds. The listed position is seasonal and part-time. The posting title lists $25.00 per hour, while the pay-scale section lists $23.00 per hour.

Requirements

• Completion of the cast certification program as a cast member and box office cashier, or progress toward completion.
• If assigned to alcohol sales or service, complete legally required state or local training, obtain the required certificate, and complete Regal Responsible Beverage Server training.
• Good public-speaking, listening, and clear, direct response skills.
• Ability to perform calculations accurately and identify and correct errors.
• Ability to identify problems, gather relevant information, assess alternatives, reach evidence-based conclusions, and take initiative.
• Ability to perform under pressure or opposition.
• Excellent communication skills with customers, coworkers, and management.
• Ability to establish goals, budget time, and set priorities.
• Ability to frequently stand, walk, sit, use hands, reach, and talk or hear; occasionally climb, balance, stoop, kneel, crouch, or crawl; and occasionally lift up to 60 pounds.
• Close, distance, and peripheral vision, depth perception, and ability to adjust focus.
• Must be at least 18 years old, as indicated in the posting title.

Responsibilities

• Provide exceptional guest service and represent Regal in accordance with its mission and policies.
• Maintain regular and consistent attendance, respond to emergencies when called upon, perform general cleaning, and comply with the company dress code.
• Operate Box Office and concession point-of-sale systems and handle cash, cards, gift cards, tickets, coupons, and concession inventory accurately.
• Promote premium viewing experiences, concession items, and the Regal Crown Club program.
• Sell tickets in accordance with the MPAA rating system and company policy, and respond to guest calls and questions.
• Prepare and clean concession equipment and comply with applicable food-safety, break-period, and alcohol-service requirements.
• Tear and collect tickets, direct patrons, inspect packages when applicable, manage crowd control, and assist guests with seating.
• Enforce movie rating policies and conduct auditorium inspections to monitor picture and sound quality, prevent content theft, and help maintain a safe environment.
• Report problems, discrepancies, or unusual situations to management.
• Perform in-auditorium concession sales when directed, clean auditoriums and other theatre areas, and monitor vending equipment.
• Assist with opening and closing duties as assigned by management.

Benefits

• Free movie passes at any Regal location.
• Discounted concessions at any Regal location.
• Eligibility to participate in the 401(k) retirement plan with a company match after reaching age 21 and completing six months of service.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed