Seasanol Part Time Floor Staff Edwards Stadium 14 $16.90 p/hr

Regal • Santa Maria, CA

3d • Onsite

About The Position

Seasonal part-time Floor Staff at Edwards Stadium 14. Team members may be classified according to theatre needs and employee availability as variable-hour, part-time fixed, part-time regular, or full-time hourly employees. Their primary responsibility is to provide guests with exceptional service. Depending on theatre needs, team members may work in the Box Office, Concession Stand, or as an Usher. The listed pay is $16.90 per hour.

All positions require regular and consistent attendance, handling emergency situations when called upon, general cleaning, and compliance with the company dress code. Duties vary by assignment and include guest service, operating point-of-sale systems, selling tickets or concessions, maintaining safe and clean theatre areas, and following applicable company policies and laws.

Employees must satisfactorily perform the essential duties. Reasonable accommodations may be made for individuals with disabilities. Required preparation includes completion of, or progress toward completion of, the cast certification program as a cast member and box office cashier. Where alcohol sales or service are assigned, employees must complete legally required state or local training and certification, and Regal Responsible Beverage Server training on Regal Online University.

The role requires clear communication and listening, accurate calculations, problem-solving and evidence-based decision-making, the ability to perform under pressure, and effective communication with customers, coworkers, and management. Employees should be able to establish goals, budget time, and set priorities. Physical demands include frequent standing, walking, sitting, using hands, reaching, and talking or hearing; occasional climbing or balancing and stooping, kneeling, crouching, or crawling; and occasional lifting of up to 60 pounds. Vision requirements include close, distance, and peripheral vision, depth perception, and the ability to adjust focus.

Requirements

• Completion of the cast certification program as a cast member and box office cashier, or progress toward completion.
• Good public-speaking and listening skills, with the ability to respond clearly and directly.
• Ability to perform calculations quickly and accurately and identify and correct errors.
• Ability to identify problems, gather relevant data, evaluate information, recognize alternatives, and reach evidence-based conclusions.
• Ability to take initiative and perform under pressure or opposition.
• Excellent communication skills with customers, coworkers, and management.
• Ability to establish goals, budget time, and set priorities to achieve objectives.
• For assigned alcohol-selling or serving duties, completion of legally required state or local training and certification and Regal Responsible Beverage Server training; employee must meet the legal age requirement.

Responsibilities

• Maintain regular and consistent attendance.
• Handle emergency situations when called upon.
• Perform general cleaning duties and comply with the company dress code.
• In the Box Office, operate the POS system and accurately handle cash drawers, credit cards, travelers’ checks, gift cards, and redeemed discount tickets, passes, and coupons.
• In the Box Office, upsell Premium Viewing Experience options such as 3D, RPX, and IMAX, promote the Regal Crown Club program, and sell tickets in accordance with the MPAA rating system and company policy.
• In the Box Office, respond to guest phone calls and questions consistently with the guest service philosophy.
• In Concessions, operate the POS system and accurately handle payment methods, redeemed coupons, and concession stock inventory.
• In Concessions, promote the Regal Crown Club program, operate, prepare, and clean concession equipment, and upsell or suggest additional sales.
• In Concessions, comply with local, state, and federal food safety laws and applicable break and meal-period laws.
• Keep required alcohol certification and training current where applicable; when assigned to sell or serve alcohol, meet the legal age requirement.
• Read and understand training materials covering topics such as sexual harassment and discrimination.
• As an Usher, tear tickets, collect and deposit the appropriate ticket stub, and direct patrons to auditoriums.
• Inspect backpacks and packages when applicable; manage crowd control and help guests find seats when necessary.
• Enforce the MPAA rating system and conduct in-theatre inspections to monitor picture and sound quality, deter film and content theft, and help maintain a safe environment.
• Report problems, discrepancies, or unusual situations to management.
• Perform in-auditorium auxiliary concession sales as directed by management.
• Clean auditoriums after scheduled shows and maintain clean restrooms, lobby, hallways, and other areas outside auditoriums.
• Monitor the cleanliness and operation of theatre vending equipment.
• Assist with opening and closing duties as assigned by management.

Benefits

• Free movie passes at any Regal location.
• Discounted concessions at any Regal location.
• Eligibility to participate in the 401(k) retirement plan with a company match after reaching age 21 and completing six months of service.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed