NOW HIRING!, 16 and older, $13.50 per hour, Seasonal Employment

Regal Theatres•Moore, OK

4d•Onsite

About The Position

Regal is hiring seasonal theatre employees ages 16 and older. Floor Staff members may be assigned to the Box Office, Concession Stand, or Usher duties according to theatre needs and employee availability. The role may be classified as variable-hour, part-time fixed, part-time regular, or full-time hourly. The primary responsibility is to provide exceptional guest service while representing Regal consistently with its mission and policies. The listed starting pay for Floor Staff is $13.50 per hour. Box Office duties include operating the point-of-sale system and accurately handling payments and ticket-related items, promoting premium viewing experiences and the Regal Crown Club, applying the MPAA rating system and company policies, and responding to guest questions. Concession duties include operating the point-of-sale system, handling payments and inventory, promoting the Regal Crown Club, preparing and cleaning concession equipment, upselling, and complying with food-safety requirements. Alcohol-related duties, where applicable, require the employee to meet legal age requirements and maintain required training and certification. Usher duties include collecting and checking tickets, directing guests, inspecting packages when applicable, managing crowds, enforcing the MPAA rating system, checking auditorium picture and sound quality, reporting problems to management, conducting auxiliary concession sales as directed, cleaning auditoriums and public areas, monitoring vending equipment, and assisting with opening and closing duties. Floor Staff must attend regularly, handle emergency situations when called upon, perform general cleaning, follow the dress code, and complete or make progress toward required cast certification. Employees must read and understand training materials, including materials on sexual harassment and discrimination. The posting also describes Eatery Staff roles. Line Staff prepare menu items according to approved recipes and presentation standards, support food-cost control, operate and clean kitchen equipment and work areas, rotate inventory using FIFO, follow kitchen procedures, and comply with food-safety, sanitation, dress-code, and break requirements. The listed starting pay for Line Staff is $11.00 per hour. Wait Staff provide timely guest service, process orders, handle money and inventory, promote sales, and maintain a clean and comfortable environment. Wait Staff may work in a lounge or downstairs restaurant, where duties include alcohol sales and service; applicable legal age, permits, licenses, training, and background-check requirements apply. The listed starting pay for Wait Staff is $13.50 per hour. The roles require communication, listening, basic calculation, problem-solving, and prioritization skills. Physical requirements include frequent standing, walking, sitting, hand use, reaching, and talking or hearing; occasional climbing or balancing and stooping, kneeling, crouching, or crawling; and lifting up to 60 pounds (occasionally for Floor Staff and regularly for Line Staff and Wait Staff). The facility is smoke-free. Applicants are instructed to use a desktop or laptop computer when applying.

Requirements

Floor Staff applicants must be 16 or older.
Complete or be progressing toward the cast certification program as a cast member and, as applicable, as a Box Office cashier or concessionist.
For Line Staff, have a high school diploma or equivalent if not currently a high school student; complete or be progressing toward cast certification as a cast member and kitchen staff member; and complete or be progressing toward the Food Safety ROU Course.
For alcohol sales or service, meet the legal age requirement and complete all legally required training and obtain required certificates, permits, or licenses; Wait Staff alcohol duties also require successful completion of a background check where applicable.
Communicate well with customers, coworkers, and management; listen effectively and respond clearly.
Perform calculations accurately and identify and correct errors.
Identify problems, gather relevant information, evaluate alternatives, and reach evidence-based conclusions; perform under pressure.
Set goals, manage time, and prioritize work.
Meet the physical demands of the role, including lifting up to 60 pounds and the specified standing, walking, reaching, and other physical activities.

Responsibilities

Provide exceptional guest service and represent Regal consistently with its mission statement and policies.
Maintain regular and consistent attendance, follow the company dress code, perform general cleaning, and respond to emergency situations when called upon.
For Box Office assignments, operate the POS system; accurately handle cash, cards, checks, gift cards, and ticket-related items; promote premium viewing experiences and the Regal Crown Club; enforce ticket sales policies and the MPAA rating system; and respond to guest calls and questions.
For Concession assignments, operate the POS system; accurately handle payments, coupons, and inventory; promote the Regal Crown Club; prepare and clean concession equipment; upsell; and comply with food-safety laws and break requirements.
For Usher assignments, collect and check tickets, direct patrons, inspect packages when applicable, manage crowds, assist guests with seating, enforce the MPAA rating system, inspect auditorium picture and sound quality, and report problems or unusual situations to management.
Perform in-auditorium concession sales when directed, clean auditoriums and public areas, monitor vending equipment, and assist with assigned opening and closing duties.
Complete or make progress toward required cast certification and read and understand required training materials, including material on sexual harassment and discrimination.
For Line Staff assignments, prepare menu items using approved recipes and portions; operate, prepare, and clean kitchen equipment and areas; rotate inventory using FIFO; follow kitchen procedures; and comply with food-safety, sanitation, and break requirements.
For Wait Staff assignments, process guest orders promptly, provide guest service, handle money and inventory accurately, promote sales, track and report tips, and maintain clean equipment and work areas.
For alcohol-related duties, meet applicable legal age requirements and complete required training, certification, permits, and licensing.