Galaxy Tucson Floor Staff

Galaxy Theatres • South Tucson, AZ

13d • $15 - $15

About The Position

Galaxy Theatres is hiring Floor Staff for its Tucson location. This guest-facing role supports theater operations by assisting customers at the box office, entrances, and concession stand; answering questions and calls; and helping maintain a safe, clean facility. Team members may be eligible for tip sharing depending on location and job assignment. Hourly team members who work on Christmas, New Year's, or Thanksgiving receive holiday pay at time and a half. Qualifying team members may be eligible for a 401(k) with a discretionary employer match. Full-time team members who consistently work more than 30 hours per week may be eligible for health, dental, vision, and life insurance after a 60-day waiting period, with an employer contribution of up to $395 per month. Galaxy Theatres is an Equal Opportunity Employer and provides reasonable accommodations for qualified individuals with disabilities under the ADA.

Requirements

• Excellent communication and interpersonal skills.
• Basic math skills and ability to handle money accurately.
• Ability to stand for extended periods and perform physical tasks such as lifting, bending, and cleaning.
• Reliable and punctual, with the ability to work in a fast-paced environment.
• Willingness to work evenings, weekends, and holidays as scheduled.

Nice To Haves

• Previous customer service or cash-handling experience.

Responsibilities

• Sell tickets at the box office using a point-of-sale system.
• Operate cash registers accurately and handle cash, credit, and mobile transactions.
• Greet and assist guests in a friendly, professional manner.
• Check tickets at theater entrances and guide guests to appropriate locations.
• Provide information about showtimes, theater amenities, policies, and general inquiries.
• Answer phones courteously and provide accurate assistance or transfer calls as needed.
• Prepare food and beverages at the concession stand following safety and quality guidelines.
• Stock concessions, napkins, utensils, cleaning materials, and other supplies as needed.
• Clean lobby and auditorium areas, including sweeping, mopping, restroom checks, and trash removal; perform general maintenance.
• Monitor crowd behavior and support crowd-control procedures to ensure a safe and orderly environment.
• Inspect the facility for safety or cleanliness issues and report them promptly.

Benefits

• Team members may be eligible for tip sharing depending on location and job assignment.
• Holiday pay at time and a half on Christmas, New Year's, and Thanksgiving for hourly team members who work the holiday.
• 401(k) with discretionary employer match for qualifying team members. Eligibility includes full-time employees after 12 months and 1,000 hours of paid work, or long-term part-time employees with more than 500 hours of paid work in each of the previous two years.
• Eligible full-time team members who consistently work more than 30 hours per week may receive health, dental, vision, and life insurance after a 60-day waiting period, with an employer contribution of up to $395 per month.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed