Floor Leader (full-time)

The Buckle, Inc.•Dallas, TX

1d•Onsite

About The Position

The Floor Leader’s primary responsibility is to fulfill Buckle’s mission of creating the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. The Floor Leader works directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates, and provide leadership. The position focuses on delivering Guest service and generating sales; supporting teammate recruiting, training, and development; managing visual merchandise; and executing store operations. The Floor Leader leads by example, helps maintain a positive and shoppable store environment, and supports leadership and team growth. This position has no supervisory responsibilities. The role requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs. Work is performed in a retail store setting with usually moderate noise. The position involves regular standing, walking, reaching, handling objects, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and talking or hearing; occasional sitting; and the ability to lift and maneuver up to 50 pounds throughout the store and backroom. The listed pay range is $00–$00 per hour. For sales positions, compensation is a base rate plus sales commission; the displayed range represents the estimated base rate plus commission. Final offers depend on factors including skills, experience, location, and qualifications.

Requirements

High school diploma or GED; or one to three months of related retail experience and/or training; or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Ability to perform the essential duties, with reasonable accommodations available for individuals with disabilities.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform regular standing, walking, hand use, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and talking or hearing; occasional sitting.
Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Greet Guests, provide attentive and engaging service, answer questions, recommend merchandise, and help Guests locate or obtain products.
Suggest additional items, create wardrobing experiences, demonstrate products, and share product knowledge and sales education with the Team.
Maintain knowledge of sales, promotions, payment and exchange policies, and security practices.
Meet personal sales-per-hour, average sales, and total net sales goals set by Store Management, and contribute to Teammates’ sales presentations.
Provide service throughout the store, including the Front 5, sales floor, fitting rooms, and register area; handle exchanges and returns effectively.
Use the Sales Presentation Guide daily and meet or exceed performance standards for business builders and Guest loyalty, including fit appointments, Buckle credit card, and Guest connect.
Build Guest relationships and develop client-based business; recognize and communicate Guest levels to the Team.
Lead by example through showmanship, customer service, attentiveness, and consistent leadership actions.
Identify recruiting opportunities and assist in leading, directing, motivating, and educating new Teammates on accountability, shift orientation, Loss Prevention, and sales presentation standards.
Maintain a positive floor culture, model the personal dress code, participate in daily setup and training, use the Performance Tracker, and motivate Teammates to complete daily tasks.
Coach and influence denim showmanship and denim fit card results; develop department results, balance department-manager actions within the segment, and complete the mid-week check-in.
Demonstrate leadership during the segment by monitoring Guest coverage, involving Guests with product, communicating with the Team, collecting Guest names, and supporting both the guys’ and gals’ sides.
Own and influence product through zone ownership, including product knowledge and placement, weekly checklists, product life cycle, and results tracking.
Assign zones and projects with learning goals, confirm adherence to visual standards and checklists, and execute new tools and videos related to zone ownership.
Identify merchandising opportunities from freight to floor, communicate recommendations to the Store Manager, give store tours, and ensure the sales floor is sized and new freight is displayed appropriately.
Work a flexible schedule based on store and business needs; use the planner and complete opening and closing checklists.
Recognize security risks and theft, follow Loss Prevention guidelines including daily bag and purse checks, and execute and teach Point of Sale procedures.
Handle Corporate Office calls, returns and exchanges, payments, and other Loss Prevention practices according to Buckle guidelines and policies.
Navigate home-page tools, guide and provide feedback to non-sales positions, complete scheduled shifts, and cover shifts when needed.
Provide feedback to the Store Manager and Leadership Team about merchandise handling concerns, and report policy violations or Teammate or Guest concerns promptly and confidentially to appropriate leaders or Human Resources.
Maintain a clean, organized, and shoppable store; understand and apply Buckle’s Code of Ethics, policies, procedures, and handbooks.
Give and receive feedback, support Leadership, promote personal and store growth, maintain professional relationships with Teammates, contribute to positive team spirit, and perform special projects or other assigned duties.

Benefits

Medical coverage with a choice of two comprehensive plans; preventive care covered at 100% and virtual care access included.
Dental and vision insurance.
24/7 virtual general, behavioral, and dermatology consultations.
Employee Assistance Program offering confidential counseling, wellness coaching, and self-care tools.
401(k) with traditional and Roth options and discretionary company matching contributions for qualifying Teammates.
Health Savings Account and Flexible Spending Accounts; Buckle contributes to the HSA for those enrolled in the high-deductible medical plan.
Performance-based incentive bonuses for eligible Teammates.
40% discount on Buckle products and 25% discount on Buckle gift cards.
Vacation time, 40 hours of annual sick time (or more where required by law), one floating holiday, and up to three days of bereavement leave; details vary by employment status and eligibility.
Company-paid basic life and AD&D insurance, with optional supplemental life and short- and long-term disability plans.
Paid and unpaid leave of absence support for qualifying situations; eligible salaried Teammates may receive medical leave pay usable as paid parental leave for qualifying circumstances.
Optional accident, critical illness, and hospital indemnity insurance.
Legal services, identity theft protection, and pet insurance for eligible Teammates.
Eligible part-time Teammates may access medical plans, the 401(k) with company match, and Employee Assistance Program resources; paid leave accrues where required by law.