Floor Houseperson

Crescent Careers • New York, NY

11d • Onsite

About The Position

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. We understand what it takes to be a part of something great. We are looking for our next great team member to join us on our Front Desk team. We are committed to providing you with: Highly competitive wages, An exceptional benefit plan for eligible associates & your family members, RSP/401K matching program for eligible associates, Flexible scheduling to allow you to focus on what is important to you, Discounts with our Crescent managed properties in North America for you & your family members.

Requirements

• Carrying or lifting items up to 75 pounds and pushing or pulling items up to 300 pounds.
• Frequently standing up and moving about the hotel.
• Frequently bending, stopping, kneeling.
• Basic reading and math skills.
• Ability to speak English.

Nice To Haves

• Previous Housekeeping and Customer Service Experience, preferably in a hotel setting
• Communicates and collaborates with other departments to provide and receive insight about guest needs, requests, and complaints.
• Responds promptly and efficiently to guests requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.)
• Responds to guest complaints and ensures corrective action is taken promptly to achieve complete guest satisfaction.
• Flexible work schedule
• Working a variety of different shifts, including evenings and weekends

Responsibilities

• Assist room attendants with heavy items such as mattresses and lines.
• Delivers linens and other supplies to room attendants.
• Removes all dirty linens from assigned room attendants carts and closets, transports to laundry.
• Maintains cleanliness and organization of floor, closets, water and ice stations.
• Removes trash, wipes down shelves/counters, sweeps and waxes floor, removes non-floor closet items, and stores them in appropriate areas.
• Cleans other designated areas such as public restrooms, fixtures, storage areas, and other public areas for assigned floors.
• Monitors and controls supplies and amenities, and minimize waste within all housekeeping areas.
• Perform any other job related duties as assigned.

Benefits

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• RSP/401K matching program for eligible associates
• Flexible scheduling
• Discounts with our Crescent managed properties in North America for you & your family members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed