Floor Cleaner & Public Area Attendant- Hilton Cleveland Downtown

Hilton • Cleveland, OH

6d • Onsite

About The Position

The Floor Cleaner & Public Area Attendant maintains the cleanliness and upkeep of designated hotel public spaces while delivering warm, memorable guest service. The role includes routine cleaning, responding to guest questions and service requests, assisting housekeeping with guest rooms when needed, and carrying out periodic deep-cleaning projects. Hilton emphasizes hospitality, integrity, leadership, teamwork, ownership, and urgency as qualities that support success in the role.

Responsibilities

• Clean designated public areas, including restrooms, hallways, stairwells, elevators, offices, and event spaces.
• Dust and polish furniture; vacuum and mop floors; shampoo carpets; wash windows; and empty trash.
• Greet guests warmly, answer questions, and promptly resolve service requests.
• Assist with guest room cleaning and fulfill service requests when needed.
• Perform periodic deep-cleaning projects, including flipping mattresses, moving furniture, and waxing floors.

Benefits

• 110 nights of discounted travel, with room rates as low as $40 per night through the Go Hilton travel program
• Employee stock purchase program with a 15% discount on Hilton shares
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Caregiving concierge services
• Crisis Concierge support
• Employee Assistance Program offering free counseling and support to eligible Team Members
• Paid time off
• Health plans and other health and welfare benefits, including dental and vision coverage
• Retirement plans

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed