Floating restaurant Manager
About The Position
Max Hospitality is seeking an experienced, driven full-time Floating Restaurant Manager to support its restaurant locations in Hartford, Connecticut. The manager covers vacations, sick time, leaves of absence, schedule gaps, peak periods, and events requiring additional management support. The role is salaried and works approximately 50 hours per week, scheduled for five days on and two days off, with open availability. The ideal candidate is composed, personable, attentive to detail, and passionate about exceptional food, guest-first service, and leading a high-performing team in a fast-paced restaurant environment. The manager helps deliver high-quality food, creative menus, and attentive service while contributing to the success of Max Hospitality’s restaurant group.
Requirements
- At least 2 years of management experience in a high-volume restaurant environment is required.
- Strong background in guest service, staff development, and operational excellence.
- Strong verbal and written communication skills.
- High energy, organization, and attention to detail.
- Ability to work well under pressure and manage competing priorities.
- Professional demeanor and a hands-on leadership style.
- Open availability.
Nice To Haves
- Experience in upscale-casual or fine dining is strongly preferred.
- Familiarity with Toast POS and OpenTable is preferred.
- Wine and whiskey knowledge is a plus.
Responsibilities
- Ensure smooth daily operations and uphold company standards.
- Maintain food and beverage safety protocols and quality standards.
- Interact with guests in a friendly, efficient, and professional manner.
- Address guest concerns and resolve issues promptly and professionally.
- Manage daily cash handling, deposits, and opening and closing procedures.
- Lead weekly manager meetings and daily pre-meal meetings.
- Oversee third-party delivery systems and ensure accurate to-go orders.
- Collaborate with the GM or Managing Partner on staffing, scheduling, and performance management.
- Interview, hire, train, coach, and discipline staff as needed.
- Track sales, monitor costs, and contribute to overall business success.
- Build team morale and contribute to a positive work environment.
- Develop knowledge of the menu, allergens, repeat guests, and VIPs.
- Become ServSafe and TIPS certified within 90 days of hire.
Benefits
- Competitive pay.
- Shift meal and monthly dining allowance for all locations.
- 100% employer-paid disability insurance.
- Flexible scheduling.
- Opportunities for growth and advancement.
- 401(k) with matching up to 4%.
- Health, dental, and vision insurance.
- Paid time off and paid sick time.
- Referral program.
- Life, accident, critical illness, and pet insurance.
- Career development within the Max Hospitality Group.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
