Floating General Manager
About The Position
Massage Envy is looking for a driven, people-focused Floating General Manager to lead in our Canton, OH Region. This role serves as a development and training pathway to a permanent General Manager position, focusing on identifying the best fit between each leader’s strengths and the needs of an individual location, with the ultimate goal of transitioning them into a dedicated General Manager role overseeing an assigned location. The company emphasizes a people-first culture built on empathy, connection, and a shared mission to help others feel their best, and being part of the #1 massage and skincare provider in the country.
Requirements
- A proven leader with 3+ years of management experience (spa, fitness, retail, or hospitality experience a plus).
- Passionate about wellness and committed to creating a positive environment for both clients and staff.
- A strong communicator and motivator with a knack for building cohesive, productive teams.
- Skilled at interpreting business metrics and using them to drive smart decisions.
- Organized, proactive, and able to thrive in a fast-paced setting.
Nice To Haves
- spa, fitness, retail, or hospitality experience a plus
Responsibilities
- Oversee daily operations for 2 - 3 locations including scheduling, staffing, inventory, payroll, and compliance.
- Lead by example, championing Massage Envy’s core values in every interaction.
- Coach and mentor your team, setting them up for success and encouraging continuous growth.
- Drive performance metrics (sales, member growth, service excellence) to exceed business goals.
- Create an exceptional client experience by ensuring every guest feels seen, heard, and cared for.
- Foster a supportive, high-energy culture where team members feel valued and empowered.
Benefits
- Compensation that includes base salary, generous commissions and bonus opportunities
- Excellent Medical Plans
- Dental & Vision Insurance
- Paid Time Off
- Comprehensive 401k package
- Employee discount on products
- Free massage/skincare services monthly
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
