Floating Relationship Banker

F.N.B. Corporation•Baden, PA

14d

About The Position

The Floating Relationship Banker develops proficiency in basic consumer banking transactions, account servicing, and lending. The role executes branch leads at the direction of the Manager, consistently handles customer transaction requests, and identifies opportunities to convert transactions into qualified sales or referral leads. The incumbent follows FNB policies, procedures, strategies, and Core Values and may be required to work at various locations within the market. The position promotes sales by greeting customers, identifying service and product needs, leveraging sales leads, and making outbound calls. It includes recommending and cross-selling bank products and services, meeting individual weekly sales and referral goals set by the Branch Manager, incorporating FNB digital products and services into customer interactions, maintaining data quality with approved branch technology, and completing the lifecycle of new and existing relationships according to consumer bank standards. The role also performs routine operational duties, including teller transactions, and other assigned duties and projects. All employees are responsible for managing risks encountered in their work and complying with regulatory requirements and company procedures. The position requires a high school diploma or GED and zero years of related experience. Frequent driving is required, and overnight travel may be needed for training, particularly during onboarding. A Nationwide Mortgage Licensing System and Registry Identifier is preferred but will be required.

Requirements

High school diploma or GED.
0 years of job-related experience required.
Excellent customer service skills.
Excellent written and verbal communication skills.
Excellent organizational, analytical, and interpersonal skills.
Detail-oriented.
Ability to use a personal computer and job-related software.
MS Word at a basic level.
MS Excel at an intermediate level.
MS PowerPoint at a basic level.
Experience in a related position.
Knowledge of banking policies, procedures, consumer products, and services.
Sales and customer service skills.
Nationwide Mortgage Licensing System and Registry Identifier; preferred but required.
Legally authorized to work in the U.S.; employment-based visa sponsorship is not provided.
Frequent driving.

Nice To Haves

Nationwide Mortgage Licensing System and Registry Identifier is preferred, but will be required.

Responsibilities

Promote the sales process by greeting customers, identifying customer service and product needs, leveraging sales leads, and making outbound calls.
Recommend and cross-sell bank products and services.
Identify and achieve individual weekly sales and referral goals set by the Branch Manager.
Incorporate FNB digital products and services into customer interactions.
Use approved branch technology to input and maintain effective data quality for referrals, customers, and applicants.
Complete the lifecycle of new and existing relationships according to consumer bank standards.
Perform routine operational duties, including traditional teller transactions, according to established policies and procedures.
Perform other related duties and projects as assigned.
Understand, report, respond to, manage, and monitor risks encountered in daily work as required by F.N.B. Corporation’s risk management program.
Comply with applicable regulatory laws, guidelines, and company procedures.