Floating Office Coordinator

TherapySouth•Hoover, AL

94d•$17 - $21

About The Position

TherapySouth is seeking a team-oriented Office Coordinator to support the day-to-day operational and administrative functions of its clinics. The role focuses on providing outstanding customer service, coordinating patient scheduling, verifying insurance and approvals, collecting payments, maintaining documentation, and supporting timely clinic reporting. The position requires experience in a medical or clinical office and insurance verification, along with a high school diploma or equivalent.

Requirements

High school diploma or equivalent.
Experience in a medical or clinical office.
Experience with insurance verification.

Responsibilities

Provide outstanding customer service.
Schedule new and returning patients.
Verify patient insurance, obtain necessary approval and pre-certification, and ensure required documentation is completed.
Calculate patient balances and payments due in advance to ensure payment is received at the time of service.
Collect over-the-counter payments in accordance with Patient Payment Guidelines and enter payments into the billing system.
Send required documentation to case managers, adjusters, and others for workers’ compensation patients.
Contact referrals the same day they are received and attempt to schedule an appointment within 24 hours.
Run weekly reports and submit them to the central business office in a timely manner.
Comply with company policies and procedures and applicable state and federal regulations.
Perform other duties as required to meet company needs.