Floating Maintenance Manager - Seattle Region

Seattle Regional Office•Seattle, WA

About The Position

Holland is seeking an experienced Floating Maintenance Manager to support communities across the Seattle region and provide detailed, high-quality service to residents. The role assists with unit turns, work orders, renovations, other maintenance tasks, and the turnover process from Construction to Residential in accordance with Holland Partner Group’s Core Values. The position oversees maintenance work and staff, ensures units and community features are maintained to company standards, supports budgeting and staffing schedules, and works with Property Managers to resolve resident concerns. It also helps prepare properties for delivery to Holland Residential, promotes safe work practices, and supports staff hiring, training, performance documentation, and coaching. This is a full-time position that may require work on any day of the week throughout the year, additional hours or overtime, and on-call service. The schedule depends on property needs. Frequent travel and occasional overnight stays are required, along with reliable transportation. The employee must provide their own hand tools unless prohibited by state law.

Requirements

High school diploma or equivalent.
At least five years of experience in property-management maintenance, other building maintenance, or a related trade; Holland maintenance experience may be considered in lieu of industry experience.
At least one year of supervisory experience.
For properties five years or older, renovation experience may be required.
Knowledge of general maintenance processes and methods.
Ability to perform basic to intermediate mathematical functions accurately.
Strong customer-service orientation.
Ability to perform general maintenance repairs safely.
Basic carpentry, drywall, and painting skills.
Intermediate to advanced skills in HVAC, plumbing, electrical, and appliance repair.
Basic knowledge and understanding of fire suppression systems.
Ability to safely use tools and general maintenance equipment.
Strong verbal and written communication skills.
Excellent organizational and leadership abilities.
Knowledge of risk management, OSHA, and SDS.
Proficiency in Microsoft Office and ability to learn on-site software systems.
Ability to tolerate stressful situations and work with minimal to moderate supervision.
Ability to work any of the seven days of the week, 52 weeks of the year; additional hours or overtime may be required.
Ability to serve on-call; scheduled shift is based on property needs.
Ability to sit, stand, reach, bend, and stoop for extended periods; walk on uneven surfaces; and climb multiple flights of stairs daily.
Mobility and flexibility to work in confined spaces and use ladders up to nine feet.
Ability to lift or move up to 50 pounds frequently and up to 100 pounds occasionally.
Hearing and visual ability to observe and detect signs in an emergency.
Ability to work outdoors in temperatures above 90 degrees or below 32 degrees Fahrenheit.
Reliable transportation and ability to travel frequently, including occasional overnight stays.
Fluency in English, verbally and non-verbally.
Other licenses and certifications as required by state law and governing authorities.
Must provide own hand tools unless prohibited by state law.

Nice To Haves

Boiler certification.

Responsibilities

Ensure maintenance teams complete daily service requests and repairs in a timely manner.
Ensure unit turns are completed promptly, meet company standards, and are inspected upon completion.
Inspect grounds, buildings, and community features daily to check building-system functionality, reduce liability concerns, and maintain curb appeal.
Recommend community capital improvements or repairs.
Complete unit walks and punch lists as required for property delivery to Holland Residential.
Keep maintenance costs within the property budget and provide expense input to the Property Manager for future budgets.
Prepare staffing and site-specific upkeep schedules to complete work promptly and within budget guidelines.
Supervise maintenance staff and outside contractors.
Work with the Property Manager to address maintenance-related resident concerns.
Maintain sufficient inventory of supplies and tools for property maintenance and service.
Follow preventative and routine maintenance programs to minimize emergency repairs and service requests.
Follow safety programs, policies, and procedures and promote safe work practices.
Ensure regular life-safety and compliance inspections are completed, including inspections required by Holland Residential, ownership, and jurisdictional authorities.
Assist with recruiting, hiring, and training staff; recommend promotions and terminations to the Property Manager when appropriate.
Support the Property Manager with maintenance-staff performance documentation and coaching.
Maintain professional customer-service relationships with residents and coworkers and support teamwork and accountability.
Participate in company training classes and meetings.
Represent Holland Partner Group professionally and conform to company apparel standards.
Perform other assigned duties and assist the overall team as needed.

Benefits

Medical, dental, and vision coverage
Health Savings Account (HSA) and Flexible Spending Account (FSA)
Long-term disability
401(k) with employer match
Supplemental accident, hospital indemnity, critical illness, short-term disability, and commuter FSA benefits
Employee Assistance Program (EAP)
Tuition reimbursement
Paid Time Off (PTO) and state-mandated paid sick leave
Paid holidays
Volunteer Time Off (VTO)
Sabbatical after every five years of service
Profit-share programs