Floating Leasing Specialist

Hillpointe • Warner Robins, GA

1d

About The Position

The Floating Leasing Specialist supports leasing efforts across multiple Hillpointe communities, providing coverage where needed during lease-ups, high-traffic periods, team transitions, and new community launches. The role includes delivering property tours, providing exceptional customer service, and showcasing community lifestyles and value in ways that align with prospective residents’ needs. The specialist must adapt to new environments and be willing to travel between properties and relocate temporarily or permanently when business needs require it.

Work is primarily performed in a professional leasing office, with regular interaction with prospective and current residents, vendors, and team members. The role involves extended computer use and may include outdoor property tours in varying weather conditions. The environment is fast-paced and customer-focused, and requires a professional demeanor, problem-solving skills, and compliance with company policies, fair housing laws, and confidentiality standards.

Requirements

• Ability and willingness to travel frequently to multiple properties within the portfolio.
• Flexibility to relocate temporarily or permanently based on operational needs.
• Ability to work a flexible schedule, including weekends.
• Strong interpersonal and communication skills, including the ability to engage effectively with diverse individuals.
• Ability to physically access all community areas.
• High school diploma or equivalent.
• Valid driver’s license for property operations and local travel, if required.
• Ability to sit, stand, walk, and move throughout the property for extended periods.
• Frequent use of hands and fingers to operate office equipment, including a computer, keyboard, phone, copier, and printer.
• Ability to talk and hear in person and over the phone.
• Ability to read, write, and communicate clearly in English.
• Ability to occasionally bend, stoop, kneel, reach, and lift.
• Ability to lift and/or move up to 25 pounds.
• Ability to walk stairs and tour indoor and outdoor areas, including model units and common areas.
• Visual acuity sufficient for reviewing lease documents, computer screens, and property signage.

Nice To Haves

• Previous experience in leasing, customer service, hospitality, or sales.

Responsibilities

• Travel to support multiple Hillpointe communities as assigned.
• Provide leasing coverage during team transitions, lease-ups, or peak leasing periods.
• Greet prospective residents and conduct engaging property tours.
• Highlight community features, amenities, and benefits tailored to prospects.
• Answer questions and address concerns during tours.
• Provide timely responses to inquiries.
• Maintain the cleanliness and positive appearance of community tour paths, amenities, and units.
• Gather prospective resident information and proactively follow up through phone calls, text messages, and email.
• Help create a welcoming and professional environment within the community.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED