Floating Leasing Specialist

Hillpointe•Byron, GA

About The Position

The Floating Leasing Specialist supports leasing efforts across multiple Hillpointe communities, providing coverage where needed during lease-ups, high-traffic periods, team transitions, and new community launches. The role involves greeting prospective residents, conducting engaging property tours, showcasing community features and amenities, answering questions, responding to inquiries, and following up with prospects by phone, text, and email. The specialist helps maintain a welcoming, professional environment and ensures tour paths, amenities, and units are presentable. The position requires frequent travel between properties and flexibility to relocate temporarily or permanently when operational needs require it. Work is primarily based in a professional leasing office, with regular interaction with prospects, residents, vendors, and colleagues. Property tours may involve outdoor work in varying weather conditions, and the schedule may include weekends, evenings, or holidays according to leasing activity and business needs.

Requirements

  • Ability and willingness to travel frequently to multiple properties within the portfolio.
  • Flexibility to relocate temporarily or permanently based on operational needs.
  • Ability to work a flexible schedule, including weekends.
  • Strong interpersonal and communication skills, including the ability to engage effectively with diverse individuals.
  • Ability to physically access all community areas.
  • High school diploma or equivalent.
  • Valid driver's license for property operations and local travel, if required.
  • Ability to sit, stand, walk, and move throughout the property for extended periods.
  • Frequent use of hands and fingers to operate office equipment, including a computer, keyboard, phone, copier, and printer.
  • Ability to talk and hear in person and over the phone.
  • Ability to read, write, and communicate clearly in English.
  • Ability to bend, stoop, kneel, reach, and lift occasionally.
  • Ability to lift and/or move up to 25 pounds.
  • Ability to walk stairs and tour indoor and outdoor areas, including model units and common areas.
  • Visual acuity sufficient to review lease documents, computer screens, and property signage.

Nice To Haves

  • Previous experience in leasing, customer service, hospitality, or sales.

Responsibilities

  • Travel to support multiple Hillpointe communities as assigned.
  • Provide leasing coverage during team transitions, lease-ups, or peak leasing periods.
  • Greet prospective residents and conduct engaging property tours.
  • Highlight community features, amenities, and benefits tailored to prospects.
  • Answer questions and address concerns during tours.
  • Provide timely responses to inquiries.
  • Maintain the cleanliness and appearance of community tour paths, amenities, and units.
  • Gather prospective resident information and proactively follow up by phone, text message, and email.
  • Help create a welcoming and professional environment within the community.
  • Comply with company policies, fair housing laws, and confidentiality standards.
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