Floating Leasing Manager

Horning Management Corporation•Washington, DC

About The Position

The Floating Leasing Manager provides leasing leadership, operational support, and administrative coverage at multiple properties in the DC, MD, and VA area. The role supports each property’s leasing activities, marketing efforts, team training, and other initiatives, adapting to community-specific needs. The manager works to achieve revenue, occupancy, resident retention, and leasing goals while supporting property teams and ensuring customer satisfaction through the move-in process. The position reports to the Director of Portfolio Marketing and also takes direction from each property’s Community Manager.

Requirements

High school diploma or GED.
At least 5 years of relevant industry experience.
Deep knowledge of property management and the resident life cycle.
Knowledge of property management software, including Yardi Voyager, Yardi Site Manager, and Yardi CRM Flex.
Knowledge of marketing and advertising methods.
Ability to work at and travel to multiple locations.
Leadership skills, including the ability to build, inspire, educate, and mentor teams and motivate staff.
Strong organization and time-management skills.
Strong written and spoken communication skills.
Conflict-resolution skills.
Skills using Microsoft Office products.
Flexibility and adaptability in varied situations and environments.
Ability to manage multiple competing priorities.
Ability to use basic office equipment, including a computer, telephone, printer, copier, and internet.
Strong coaching and training skills.

Nice To Haves

Familiarity with affordable leasing practices and processes, including LIHTC, HUD, and iZ.
Familiarity with industry leasing technologies, including Grotto, Zumper, and Realync.
Spanish bilingual ability.

Responsibilities

Oversee leasing performance and processes at assigned properties.
Monitor advertising, calls, emails, walk-ins, tours, and applications.
Manage the weekly outreach program.
Process applications that meet established selection criteria and enter new residents into Yardi.
Coordinate property leasing performance and leasing structures with the property manager.
Manage lease renewals.
Manage notices to vacate and move-outs in Yardi, and assist with move-out transmittals for non-charged accounts within 15 days of move-out.
Monitor advertising sources, including print and web listings, to ensure information is current and accurate.
Train staff as necessary or required.
Recommend product, price, promotion, and property performance strategies.
Respond to resident concerns and coordinate service-request follow-up.
Prepare reports as requested.
Manage site petty-cash reimbursements.
Monitor water sub-metering move-ins and move-outs.
Audit lease files for accuracy and completeness.
Coordinate the rent-control disclosure process, including notices to vacate, rent quotes, and move-ins.
Coordinate resident-retention efforts, including activities and newsletters.
Monitor the referral program.
Attend community marketing meetings as directed.
Attend and participate in company training as directed.
Perform other duties as assigned.