Floating General Manager

PCRK Group•Tempe, AZ

17d

About The Position

PCRK Group–Massage Envy is hiring a people-focused Floating General Manager for its Tucson, Arizona region. The role supports daily operations across two to three locations and serves as a development and training pathway to a permanent General Manager position. During this period, the company works to match each leader’s strengths with an individual location’s needs, with the goal of transitioning the leader to oversee an assigned location. The Floating General Manager leads teams, develops staff, drives business performance, and ensures clients receive excellent service. The role calls for a wellness-oriented leader who can create a positive, supportive workplace and help team members and clients feel their best.

Requirements

At least 3 years of management experience.
Passion for wellness and commitment to creating a positive environment for clients and staff.
Strong communication and motivation skills, with the ability to build cohesive, productive teams.
Ability to interpret business metrics and use them to make sound decisions.
Organized and proactive, with the ability to thrive in a fast-paced setting.

Nice To Haves

Experience in spa, fitness, retail, or hospitality.

Responsibilities

Support daily operations for two to three locations, including scheduling, staffing, inventory, payroll, and compliance.
Lead by example and champion Massage Envy’s core values in interactions.
Coach and mentor team members, supporting their success and ongoing growth.
Drive sales, member growth, service excellence, and other performance metrics to exceed business goals.
Ensure clients receive an exceptional experience and feel seen, heard, and cared for.
Foster a supportive, high-energy culture where team members feel valued and empowered.