Floating Direct Care

Western MA•Chicopee, MA

8d•Onsite

About The Position

As a Floating Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s Integrated Community Living (ICL) department. You will travel to program locations in Springfield and Longmeadow based on staffing needs, providing consistent support across the department. You will help individuals with intellectual and developmental disabilities or autism foster growth, independence, and community engagement by supporting daily living activities, personal goals, and participation in their communities while promoting dignity and choice. The ICL program provides person-centered residential and outreach services throughout Western Massachusetts in partnership with the Department of Developmental Services (DDS). Its services include supported and shared living, emergency respite, and privately funded care, designed to support independent and meaningful community living.

Requirements

Valid driver’s license and acceptable driving record.
Must maintain MAP, CPR, and First Aid certifications.
Must be at least 18 years old.
High school diploma or GED required.
Minimum of six months of relevant experience.
Ability to provide personal care, including assistance with bathing, dressing, grooming, toileting, and mobility.
Ability to work independently and collaboratively, with strong time-management skills.
Effective verbal, written, computer, and organizational skills.
Flexibility to adapt to participants’ evolving needs.
Ability to travel between program locations in Springfield and Longmeadow based on staffing needs.

Nice To Haves

College degree preferred.
Experience working with individuals with mental health needs, intellectual and developmental disabilities, or autism is preferred.

Responsibilities

Provide respectful, person-centered support with daily living activities, personal care, and skill development.
Promote community integration by facilitating access to transportation, social activities, and external resources.
Support participants’ health needs, including medication administration according to MAP standards, appointment scheduling, and monitoring overall wellbeing.
Assist with financial skills and money management, and maintain accurate records of expenditures.
Respond appropriately to emergencies and crisis situations by following agency protocols and communicating with supervisors.
Advocate for participants, help them develop self-advocacy skills, and serve as a liaison with families, providers, and community supports.
Contribute to the development and implementation of Individual Service Plans (ISPs), documenting progress and participation.
Maintain accurate and timely daily logs, incident reports, health records, and other documentation.
Promote safety by following procedures, assisting with emergency drills, and identifying potential hazards.
Collaborate with team members, attend training, maintain certifications, and participate in meetings and supervision.
Travel between program locations in Springfield and Longmeadow based on staffing needs.