Floating Direct Care

Mental Health Association - Western MA•Chicopee, MA

9d•$19 - $21•Onsite

About The Position

As a Floating Residential Support Specialist in MHA’s Integrated Community Living (ICL) department, you will provide a supportive and safe environment in community residential settings. You will travel between program locations in Springfield and Longmeadow based on staffing needs, providing consistent support across the department. You will help individuals with intellectual and developmental disabilities or autism develop independence and engage in their communities while respecting their dignity and choices. The ICL program supports individuals in living independently and meaningfully within their communities. In partnership with the Department of Developmental Services, it provides person-centered residential and outreach services throughout Western Massachusetts, including supported and shared living, emergency respite, and privately funded care. The listed shifts are Tuesday through Saturday, 9 a.m.–3 p.m. (30 hours), or Wednesday through Saturday, 11 p.m.–9 a.m. (40 hours). Pay is $19–$21 per hour.

Requirements

Must be at least 18 years old.
High school diploma or GED required.
At least six months of relevant experience required.
Valid driver’s license and acceptable driving record required.
Must maintain MAP, CPR, and First Aid certifications.
Ability to work independently and collaboratively, with strong time-management skills.
Effective verbal, written, computer, and organizational skills.
Flexibility to adapt to participants’ evolving needs.
Must be able to travel between program locations in Springfield and Longmeadow based on staffing needs.

Nice To Haves

College degree preferred.
Experience working with people with mental health needs, intellectual and developmental disabilities, or autism preferred.

Responsibilities

Provide respectful, person-centered support with daily living activities, personal care, and skill development.
Facilitate community integration, including access to transportation, social activities, and external resources.
Support participants’ health needs through medication administration according to MAP standards, appointment scheduling, and monitoring wellbeing.
Assist with financial skills and money management, and accurately document expenditures.
Respond to emergencies and crisis situations according to agency protocols and communicate with supervisors.
Advocate for participants, help them build self-advocacy skills, and serve as a liaison with families, providers, and community supports.
Contribute to developing and implementing Individual Service Plans (ISPs), and document progress and participation.
Maintain timely and accurate daily logs, incident reports, and health records.
Promote safety by following procedures, assisting with emergency drills, and identifying potential hazards.
Collaborate with team members, attend training, maintain certifications, and participate in meetings and supervision.
Provide personal care assistance with bathing, dressing, grooming, toileting, and mobility.
Travel between program locations in Springfield and Longmeadow based on staffing needs.