Floating Direct Care

Western MA•Chicopee, MA

8d•Onsite

About The Position

As a Floating Residential Support Specialist in MHA’s Integrated Community Living (ICL) department, you will provide a supportive and safe environment in community residential settings. You will travel between program locations in Longmeadow, Wilbraham, and South Hadley based on staffing needs, providing consistent support across the department. You will help individuals with intellectual and developmental disabilities or autism build independence, pursue personal goals, and participate in their communities while promoting dignity and choice. ICL supports people with intellectual and developmental disabilities or autism in living independently and meaningfully in their communities. In partnership with the Department of Developmental Services, ICL provides person-centered residential and outreach services throughout Western Massachusetts. Services include supported and shared living, emergency respite, and privately funded care. Open schedules are Tuesday through Saturday, 7 a.m.–3 p.m.; Tuesday through Saturday, 3 p.m.–11 p.m.; or Sunday through Wednesday, 11 p.m.–9 a.m. Each schedule is 40 hours per week. Pay is $19–$21 per hour.

Requirements

Valid driver’s license and acceptable driving record.
Must maintain MAP, CPR, and First Aid certifications.
Must be at least 18 years old.
High school diploma or GED required.
Minimum of six months of relevant experience.
Ability to work independently and collaboratively, with strong time-management skills.
Effective verbal, written, computer, and organizational skills.
Flexibility to adapt to participants’ evolving needs.
Ability to travel between program locations in Longmeadow, Wilbraham, and South Hadley based on staffing needs.

Nice To Haves

College degree preferred.
Experience working with people with mental health needs, intellectual and developmental disabilities, or autism is preferred.

Responsibilities

Provide respectful, person-centered support with daily living activities, personal care, and skill development.
Facilitate community integration, including access to transportation, social activities, and external resources.
Support participants’ health needs, including medication administration under MAP standards, appointment scheduling, and monitoring wellbeing.
Assist with financial skills and money management, and accurately document expenditures.
Respond appropriately to emergencies and crisis situations, follow agency protocols, and communicate with supervisors.
Advocate for participants and help them develop self-advocacy skills; act as a liaison with families, providers, and community supports.
Contribute to the development and implementation of Individual Service Plans (ISPs), documenting progress and participation.
Maintain timely and accurate daily logs, incident reports, and health records.
Promote safety by following procedures, assisting with emergency drills, and identifying potential hazards.
Collaborate with team members, attend training, maintain certifications, and participate in meetings and supervision.
Provide personal care assistance with bathing, dressing, grooming, toileting, and mobility.
Travel between program locations in Longmeadow, Wilbraham, and South Hadley as staffing needs require.