Floating Direct Care

Western MA•Chicopee, MA

8d•Onsite

About The Position

As a Floating Residential Support Specialist in MHA’s Integrated Community Living (ICL) department, you will provide a supportive and safe environment in community residential settings. You will travel among program locations in Springfield, Amherst, and South Hadley based on staffing needs, providing consistent support to individuals with intellectual and developmental disabilities or autism. The role supports individuals with daily living activities, personal goals, and community participation while promoting dignity, choice, independence, and growth. ICL supports individuals in living independently and meaningfully in their communities. In partnership with the Department of Developmental Services (DDS), it provides person-centered residential and outreach services throughout Western Massachusetts. Services include supported and shared living, emergency respite, and privately funded care. The listed pay range is $19–$21 per hour. Open shifts are Sunday through Thursday, 7 a.m.–3 p.m. (40 hours), and Sunday through Wednesday, 11 p.m.–9 a.m. (40 hours).

Requirements

Valid driver’s license and acceptable driving record.
Must maintain MAP, CPR, and First Aid certifications.
Must be at least 18 years old.
High school diploma or GED required.
Minimum of six months of relevant experience.
Ability to provide personal care, including assistance with bathing, dressing, grooming, toileting, and mobility.
Ability to work independently and collaboratively, with strong time management.
Effective verbal, written, computer, and organizational skills.
Flexibility to adapt to participants’ evolving needs.
Ability to travel between program locations in Springfield, Amherst, and South Hadley based on staffing needs.

Nice To Haves

College degree preferred.
Experience working with individuals with mental health needs, intellectual and developmental disabilities, or autism is preferred.

Responsibilities

Provide respectful, person-centered support with daily living activities, personal care, and skill development.
Promote community integration by facilitating access to transportation, social activities, and external resources.
Support participants’ health needs, including medication administration according to MAP standards, appointment scheduling, and monitoring wellbeing.
Assist with financial skills and money management, and accurately document expenditures.
Respond appropriately to emergencies and crisis situations, follow agency protocols, and communicate with supervisors.
Advocate for participants and help them build self-advocacy skills; liaise with families, providers, and community supports.
Contribute to the development and implementation of Individual Service Plans (ISPs), documenting progress and participation.
Maintain accurate and timely daily logs, incident reports, and health records.
Promote a safe environment by following safety procedures, assisting with emergency drills, and identifying potential hazards.
Collaborate with team members, attend training, maintain certifications, and participate in meetings and supervision.
Travel between program locations in Springfield, Amherst, and South Hadley based on staffing needs.