Floating Customer Service Representative- Chelsea and Jackson Offices
Chelsea State Bank•Chelsea, MI
About The Position
Provides a complete range of customer services at the financial institution, including opening business and consumer accounts. Performs a variety of customer transactions in accordance with the institution’s policies and procedures. Recognizes referral opportunities to the NDIP department and helps cross-sell the institution’s products and services. This is a floating position between the Chelsea offices and the Jackson office.
Responsibilities
- Receive checks and cash for deposit, verify amounts, examine checks for proper endorsement, and enter deposits into computer records.
- Cash checks and process withdrawals.
- Receive mortgage, consumer, and other loan payments.
- Count coin and currency.
- Balance the drawer at the end of the day.
- Assist with questions or concerns regarding ATM transactions.
- Open new accounts, including checking, savings, time deposits, and IRAs.
- Redeem savings bonds and matured time certificates.
- Issue cashier’s checks.
- Prepare account paperwork, including signature cards, check orders, and wire transfers.
- Assist customers with questions and concerns.
- Aid in cross-selling financial institution services and identify referral opportunities to the NDIP department.
- Attend training as required.
- Maintain attendance as an essential function.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
