Floating Customer Service Representative

Main Street Bank Corp.•Wheeling, WV

About The Position

Main Street Bank is seeking a full-time Floating Customer Service Representative to serve its greater Wheeling Market, including Wheeling, St. Clairsville, Elm Grove, Moundsville, Wellsburg, and Toronto, Ohio. The role requires prior retail banking experience as a teller or customer service representative, verifiable cash-handling experience, and the ability to pass a background and credit check. Regularly rotating Saturday morning shifts are required; there are no night or Sunday shifts. The bank offers premium pay for floating, mileage reimbursement, competitive pay that increases as employees learn and become proficient in new areas, a referral rewards program with no quotas, flexible schedules, and paid training and development opportunities. Benefits are available to full-time roles; part-time employees may participate in the 401(k) plan.

Requirements

  • Prior retail banking experience as a teller or customer service representative is required.
  • Verifiable cash-handling experience is required.
  • Must be able to pass a background and credit check.
  • Must be available for Saturday mornings on a regular rotation.
  • Strong attention to detail and accuracy.
  • A strong customer service philosophy.
  • Curiosity and a desire to learn, grow, and develop.

Nice To Haves

  • Vault teller experience.
  • Experience opening and closing accounts.
  • IRA experience.
  • Understanding of HSAs.
  • Consumer lending experience.
  • Experience as a Universal Banker.

Benefits

  • Competitive pay that scales up as employees learn new skills and become proficient in new areas.
  • Premium pay for floating.
  • Mileage reimbursement.
  • Referral rewards program with no quotas.
  • Flexible schedules.
  • Paid training and development opportunities.
  • Benefits for full-time roles.
  • 401(k) plan participation for part-time employees.
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