Floating Customer Service Representative- Littleton, NH

Bar Harbor Bankshares•Littleton, NH

About The Position

Bar Harbor Bank & Trust is hiring a full-time, 40-hour-per-week Floating Customer Service Representative for its Littleton, New Hampshire branch. The representative travels between assigned branch locations to provide support where it is most needed. The role provides professional and confidential customer service at a customer service window, with courtesy, promptness, efficiency, and accuracy while handling a wide range of simple-to-complex banking transactions, including opening new accounts. The position focuses on developing general banking knowledge and mastering routine transactions. On-the-job training is provided.

Requirements

Customer service experience.
Working knowledge of Windows.
Ability to provide courteous, prompt, efficient, and accurate customer service.
Ability to work as part of a fast-paced team.

Nice To Haves

Experience handling cash is helpful.

Responsibilities

Provide professional and confidential customer service at the customer service window.
Accurately process a wide variety of customer banking transactions, including opening new accounts.
Travel between assigned branch locations and provide support where needed.
Process basic customer transactions with limited differences or errors.
Efficiently carry out opening and closing procedures.
Navigate frontline software applications effectively.
Develop an understanding of bank products and learn to recognize opportunities to cross-sell and make partner referrals.
Consistently meet established customer-service standards outlined in the Bar Harbor Bank & Trust Brand Best Practices guide.