Customer Service Representative- Milford, NH
Bar Harbor Bankshares•Milford, NH
•Onsite
About The Position
The Customer Service Representative is the first point of contact for customers and supports their day-to-day financial needs while building trusted relationships. This part-time role is based at the bank’s Milford, New Hampshire branch and is scheduled for 25 hours per week. It focuses on developing general banking knowledge and mastering routine transactions, including account opening. The position suits someone who enjoys a fast-paced, collaborative and engaging environment and has an interest and experience in customer service and working knowledge of Windows.
Requirements
- An interest in and experience with customer service.
- Working knowledge of Windows.
Responsibilities
- Assist customers in identifying their financial needs and recommend additional products and services.
- Recognize opportunities and make referrals for loans, trusts, investments, insurance, and other bank services.
- Develop banking knowledge and contribute to branch goals, including deposits and loans.
- Build trusting relationships with people in the communities served.
- Participate in and advocate for community growth and prosperity.
- Process customer transactions promptly, efficiently, courteously, and professionally.
- Provide exceptional customer service, resolve inquiries effectively, and follow through with customers.
Benefits
- Competitive pay
- Referral incentives
- Employee stock purchase plan
- Medical, dental, vision, and life insurance plans
- Paid holidays
- 401(k) plan
- Paid vacation and sick time
- Wellness program
- Continuing education benefits
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
