Customer Service Representative- Lancaster, NH

Bar Harbor Bankshares • Lancaster, NH

7d • Onsite

About The Position

Bar Harbor Bank & Trust is hiring a full-time Customer Service Representative for its Lancaster, New Hampshire location. As the first point of contact for customers, the representative supports their day-to-day financial needs and builds trusted relationships. The role focuses on developing general banking knowledge and mastering routine transactions, including account opening. The position is 40 hours per week and involves working in a fast-paced, collaborative, and engaging environment.

Requirements

• Customer service experience.
• Working knowledge of Windows.

Responsibilities

• Assist customers in identifying their financial needs and recommend additional products and services.
• Identify opportunities to refer customers for loans, trusts, investments, insurance, and other bank services.
• Develop banking knowledge and contribute to branch goals, including deposit and loan goals.
• Build trusting relationships with people in the communities the bank serves.
• Participate in and advocate for community growth and prosperity.
• Process customer transactions promptly, efficiently, courteously, and professionally.
• Provide exceptional customer service, reach effective resolutions, and follow through on customer inquiries.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed