Floating Customer Service Representative- Brunswick, ME

Bar Harbor Bankshares•Brunswick, ME
•$16 - $20•Onsite

About The Position

Bar Harbor Bank & Trust is hiring a part-time Floating Customer Service Representative to support its South China and Brunswick, Maine branches for 20 hours per week. The role provides professional and confidential customer service at a customer service window, processing a variety of banking transactions accurately and efficiently, including opening new accounts. On-the-job training is provided, and the position is an opportunity to build general banking knowledge and master routine transactions. The position is suited to someone who enjoys a fast-paced, team-oriented environment and has an interest in customer service. Compensation is based on factors including experience, skills, and geographic location. The stated pay range is $15.50–$20.00, with opportunities for growth and advancement.

Requirements

  • Customer service experience.
  • Working knowledge of Windows.
  • Interest in customer service.
  • Experience handling cash is helpful, but not required.

Nice To Haves

  • Experience handling cash.

Responsibilities

  • Process a variety of basic customer transactions with limited differences or errors.
  • Efficiently carry out opening and closing procedures.
  • Navigate frontline software applications effectively.
  • Develop a basic understanding of bank products.
  • Learn to recognize opportunities to cross-sell and make partner referrals.
  • Provide consistent, high-quality customer service in accordance with the Bar Harbor Bank & Trust Brand Best Practices guide.
  • Process a wide variety of simple-to-complex banking transactions accurately, including opening new accounts.

Benefits

  • Competitive pay
  • Referral incentives
  • Employee stock purchase plan
  • Paid holidays
  • 401(k) plan
  • Paid time off
  • Wellness program
  • Continuing education benefits
  • Opportunities for growth and advancement
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