Floating Community Manager - Central Denver

Greystar Management Services•Greenwood Village, CO

2d•Onsite

About The Position

The Floating Community Manager manages the day-to-day operations of assigned properties in Central Denver. The role oversees property team members, daily activities, and resources to achieve budgeted financial and operational goals while ensuring compliance with company policies and procedures and applicable housing laws and regulations. The position contributes to property budgets, manages revenue and expenses, oversees vendor payments and lease enforcement, and develops marketing and leasing strategies to meet occupancy and revenue goals. It promotes resident satisfaction and retention, oversees property maintenance and inspections, supervises staff, and supports relationships with property owners. The role also completes accounting, financial, administrative, and other reports. Routine local travel may be required for duties such as bank deposits, training, and outreach events.

Requirements

At least 4–6 years of relevant experience applying property management, sales, marketing, and customer service skills to apartment community operations.
Ability to resolve customer complaints, complete financial records and reports, increase sales revenues, and coordinate a team's work.
Ability to manage multiple priorities in a fast-paced environment.
Excellent communication, conflict-resolution, and customer-service skills.
Detail-oriented and self-motivated, with the ability to work independently, lead, and collaborate as part of a team.
Hold licenses and/or certifications required by applicable state and local jurisdictions.
Valid driver’s license to drive a golf cart on property; ensure on-site staff with golf cart access also have valid driver’s licenses.
Proficiency with internet, word processing, spreadsheet, and database management programs.
Management and supervisory skills to hire, lead, direct, evaluate, and manage team members, including maintenance specialists.
Ability to access all exterior and interior parts of the property and amenities.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.

Nice To Haves

Bachelor’s degree from an accredited college or university, preferably in Business Management, Real Estate, or a related field.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or OneSite.

Responsibilities

Provide input into property budgets by evaluating financial statements, marketing information, and operational reports.
Manage rent rates, rent and fee collection and posting, bank deposits, and monthly financial status reports to meet revenue targets.
Review and approve vendor, contractor, and service-provider invoices; verify work or purchases, insurance certificates, and account coding, and coordinate related communications.
Control expenditures within the approved budget and manage the petty cash fund.
Oversee lease enforcement, including application approvals, discounts and renewals, apartment inspections, notices, evictions, and permitted fees and charges.
Analyze market and economic trends and implement marketing and leasing strategies to achieve occupancy and revenue goals.
Respond to resident complaints, questions, and requests in a timely manner and take action to resolve service issues.
Ensure maintenance team members meet company standards for responding to and completing resident service requests.
Inspect properties and take action to maintain the safety, cleanliness, appearance, and appeal of buildings, grounds, and amenities.
Interview, hire, orient, train, and manage the performance of property staff in accordance with company policies and practices.
Support client/owner relationships through meetings, property tours, performance updates, and responses to owner requests.
Complete accounting, financial, administrative, and other reports, and perform other assigned or necessary duties.
For California roles, use the California Lease File Checklist to ensure lease documents are complete, compliant, and consistently organized.
Make routine local trips as required for bank deposits, training classes, outreach events, or other job responsibilities.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only plans.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for a quarterly or annual bonus for corporate positions, or weekly, monthly, and/or quarterly bonuses for onsite property positions, based on applicable program terms and performance.