Floating Community Manager (Affordable Housing)

Pratum Companies • Arlington, VA

8d • $55,000 - $75,000 • Onsite

About The Position

The Floating Community Manager provides on-site management for one or more residential multifamily apartment communities across Pratum's nationwide portfolio. Support is primarily needed in the Washington, DC metropolitan area, including Virginia and Maryland, but overnight travel to any state is required for operational coverage. The candidate must live within 30 minutes of a major airport in the mid-Atlantic and have reliable transportation.

The role oversees daily property operations, outreach, leasing, customer service, affordable housing compliance, resident services, financial reporting, and staff development. It requires availability to work any day of the week, serve on-call as scheduled or needed, work overtime when requested, and attend certain after-hours resident events. The role is exempt, with an anticipated annual pay range of $55,000–$75,000. It may be eligible for discretionary or performance-based bonuses. The posting also states that non-exempt roles are eligible for overtime for hours worked over 40 per week.

Full-time positions of 30 or more hours per week are eligible for two weeks of paid vacation, three weeks of sick and related leave, 11 paid holidays, and health and welfare benefits as described on the company website.

Requirements

• Marketing, leasing, and leadership experience.
• Four years of experience working in Tax-Credit, HUD Project Based Section 8, and Market-Rate property management.
• Strong operational, compliance, and regulatory understanding, including deep knowledge of HUD Project Based Section 8 programs and familiarity with Low-Income Housing Tax Credit (LIHTC).
• Knowledge of local, state, and federal Fair Housing laws and regulations.
• Superior customer service skills and the ability to handle difficult people and challenging situations while maintaining a positive, calm demeanor.
• Ability to communicate and present information effectively and accurately, verbally and in writing.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and Teams.
• Required experience and proficiency with RealPage OneSite.
• Proven financial and accounting acumen, including the ability to read a budget, conduct financial analysis, and provide practical narrative and financial reporting.
• High school diploma, GED, or equivalent.
• Ability to read and write English fluently, perform intermediate mathematical functions accurately, and understand and use on-site resident management software.
• At least three years of residential property management experience as a Community Manager.
• Ability to work any of the seven days of the week throughout the year, maintain consistent attendance, work overtime when requested, and serve on-call as scheduled or necessary.
• Ability to travel, including overnight travel to any state for operational coverage.
• Must live within 30 minutes of a major airport in the mid-Atlantic and have reliable transportation.
• Basic computer and internet knowledge, ability to use Outlook and OneSite/Yardi, and intermediate knowledge of Microsoft Suites.
• Ability to physically access all exterior and interior parts of the property and amenities.
• Ability to push, pull, lift, carry, or maneuver up to 50 pounds independently and 100 pounds with assistance.

Nice To Haves

• Two years of supervisory experience, with a track record of effectively working with all levels of staff and management.
• Experience with Yardi software systems.
• CPO, COS, and/or BOS certifications.
• HCCP and SHCM certifications or equivalent.

Responsibilities

• Provide on-site management of one or more residential multifamily apartment communities.
• Manage day-to-day outreach, sales, and customer service efforts to meet and exceed performance targets.
• Monitor properties and staff for compliance with Fair Housing and Fair Credit Reporting requirements, Human Resources and Operations policies and procedures, and Safety Management programs.
• Provide affordable housing and rental services and ensure compliance with certifications, recertifications, leases, and related requirements.
• Promote Resident Services initiatives and engage residents in social, educational, planned activities, and events.
• Prepare operational and financial reports for the Regional Property Manager, Property Staff Accounts, and other Corporate Departments as requested.
• Lead property staffing, training, and development initiatives.
• Travel for operational coverage, owner gatherings, and other job-related needs; serve on-call as scheduled or necessary and attend certain after-hours resident events.

Benefits

• Two weeks of paid vacation for eligible full-time positions of 30 or more hours per week.
• Three weeks of sick and related leave for eligible full-time positions of 30 or more hours per week.
• 11 paid holidays for eligible full-time positions of 30 or more hours per week.
• Health and welfare benefits for eligible full-time positions of 30 or more hours per week.
• Potential eligibility for discretionary and/or performance-based spot or annual bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED