Community Manager Affordable Housing

Fairstead ESC LLC • Davenport, IA

2d

About The Position

Fairstead is a purpose-driven real estate firm focused on building and preserving affordable housing. The Community Manager is responsible for the day-to-day operations, on-site compliance activities, and overall performance of an assigned affordable housing property. The role includes managing regulatory and occupancy requirements, resident needs, rent collection and delinquencies, maintenance, inspections, vendor work, construction coordination, and property budgets.

Requirements

• Three years of management experience, including supervising a team in property management, hospitality, retail, or restaurant management.
• COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification.
• Experience with EIV.
• TCS certification for tax credit properties.
• Experience in affordable housing.
• Proficiency in Microsoft Office Suite.
• Ability to multitask and meet tight deadlines.

Nice To Haves

• Bachelor's degree.
• Yardi and RealPage experience.

Responsibilities

• Ensure compliance with laws and regulations related to leasing, including HUD, Fair Housing, ADA, and the Fair Credit Reporting Act.
• Maintain knowledge of and compliance with the HUD 4350.3 Handbook.
• Coordinate with the Compliance Department to prepare responses to regulatory agencies.
• Work with Regional Managers and the Compliance Department on intervention strategies for tenants who do not meet lease or compliance requirements.
• Prepare for REAC reviews, clear EHS violations, and manage Management and Occupancy Reviews, investor site reviews, and LIHTC reviews; conduct annual and interim recertifications.
• Assist tenants with requests, questions, problems, and complaints.
• Monitor tenant and property-wide arrears and litigation cases.
• Document lease violations and coordinate evictions.
• Oversee monthly rent and late-fee collection, application processing, delinquency follow-up, legal action, and eviction proceedings; monitor bad-debt write-offs.
• Notify staff about move-ins, move-outs, and emergencies.
• Supervise and monitor preventive and emergency maintenance and repairs to ensure regulatory compliance.
• Coordinate vendor bids and contractor quotes.
• Conduct and document unit inspections.
• Conduct bi-annual walk-throughs with the Building Superintendent.
• Prepare reports to ensure buildings are maintained and that needs are noted, planned for, and addressed.
• Obtain and provide updates on construction projects and unit renovations.
• Coordinate with the construction team to avoid violations and support inspections and necessary access.
• Attend monthly financial catch-up meetings and monitor budgets.

Benefits

• Employer contribution toward medical insurance through Meritain Health.
• Employer-paid vision plans.
• Company-matched 401(k): 100% of the first 3% and 50% of the next 2%.
• 12 paid holidays.
• 15 days of PTO.
• 7 sick days.
• Employer-paid life insurance.
• Flexible Spending Account.
• Nationwide pet insurance.
• Disability insurance.
• Laser correction discount.
• Employee discounts on appliances, apparel, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed