Community Manager Affordable Housing

Fairstead • Davenport, IA

1d

About The Position

Fairstead is hiring a Community Manager to oversee the day-to-day operations, on-site compliance activities, and overall performance of an assigned affordable-housing property. The role manages regulatory and occupancy compliance, resident concerns, rent collection and delinquencies, maintenance, inspections, vendor coordination, renovation updates, and property budgets.

The Community Manager works with Regional Managers, the Compliance Department, construction teams, vendors, and on-site staff. Fairstead is a purpose-driven real estate firm that owns and manages affordable housing across the country and emphasizes professional property management, technology, innovation, partnership, dedication, and integrity.

Requirements

• Three years of management experience, including team supervision, in property management, hospitality, retail, or restaurant management.
• COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification.
• Experience in affordable housing.
• EIV experience.
• Proficiency in Microsoft Office Suite.
• Ability to multitask and meet tight deadlines.

Nice To Haves

• Bachelor's degree preferred.
• Yardi experience preferred.
• RealPage experience preferred.
• TCS certification for tax credit properties.

Responsibilities

• Ensure leasing practices comply with applicable laws and regulations, including HUD, Fair Housing, ADA, and the Fair Credit Reporting Act.
• Maintain knowledge of and compliance with the HUD 4350.3 Handbook.
• Coordinate with the Compliance Department on responses to regulatory agencies.
• Develop intervention strategies with Regional Managers and the Compliance Department for tenants who do not meet lease or compliance requirements.
• Prepare for REAC reviews, clear EHS violations, support Management and Occupancy Reviews (MOR), investor site reviews, and LIHTC reviews, and conduct annual and interim recertification reviews.
• Assist tenants with requests, questions, problems, and complaints.
• Monitor tenant and property-wide arrears and litigation cases.
• Document lease violations and coordinate evictions.
• Direct monthly rent and late-fee collection, process applications, and pursue delinquencies through legal action and eviction.
• Monitor bad-debt write-offs.
• Notify staff about move-ins, move-outs, and emergencies.
• Supervise, direct, and monitor preventive and emergency maintenance and repairs to ensure regulatory compliance.
• Coordinate vendor bids and contractor quotes.
• Conduct and document unit inspections.
• Conduct bi-annual walk-throughs with the Building Superintendent.
• Prepare reports to ensure properties are properly maintained and building needs are documented, planned for, and addressed.
• Provide and obtain updates on construction projects and unit renovations.
• Work with the construction team to avoid violations and coordinate inspections and necessary access.
• Attend monthly financial catch-up meetings and monitor budgets.

Benefits

• Employer contribution toward medical insurance through Meritain Health.
• Employer-paid vision plans.
• Company-matched 401(k): 100% of the first 3% and 50% of the next 2%.
• 12 paid holidays.
• 15 days of PTO.
• 7 sick days.
• Employer-paid life insurance.
• Flexible Spending Account.
• Nationwide pet insurance.
• Disability insurance.
• Laser correction discount.
• Employee discounts on appliances, apparel, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed