Floater Technician
About The Position
The Floater Technician provides customer service during scheduled pest-control maintenance appointments. The role involves inspecting for pest activity, applying effective treatment solutions, and building customer relationships while delivering high-quality service, documenting work accurately, and operating safely and efficiently. The technician performs interior and exterior treatments using approved products and methods, conducts touch-up treatments and follow-up inspections, explains treatments to customers, answers questions, and maintains service records. The role also follows assigned routes and schedules, coordinates with office staff and management, and maintains company vehicles, equipment, inventory, and personal protective gear. State-required training and pest-control licensing will be provided if applicable. The position requires physical work, including standing for extended periods, repetitive motions, and regularly lifting up to 50 pounds, with occasional heavier lifting. The work environment may involve exposure to pesticides, chemicals, pests, mold, allergens, structural hazards, and moderate noise; safety gear is required. Reasonable accommodations may be provided to assist individuals with disabilities in performing essential functions.
Requirements
- At least 1 year of customer service experience.
- Must be at least 21 years old.
- Valid driver's license and at least 3 consecutive years of driving history; driving a company vehicle is an essential function of the role.
- Earn and maintain state-required training and pest-control licensing if applicable; training and licensing are provided.
- Capable of regularly lifting up to 50 pounds, with occasional heavier lifting.
- Must have clear vision for close and distant tasks, with adjustable focus.
- Must be able to stand for long periods, perform physical tasks, and manage repetitive motions.
Responsibilities
- Perform interior and exterior pest-control treatments using approved products and methods while following safety guidelines and PPE requirements.
- Perform touch-up treatments and follow-up inspections, and provide additional customer support to ensure effective service and customer satisfaction.
- Explain treatments to customers, answer questions, maintain accurate service records, and communicate with the office as needed.
- Follow assigned service routes and schedules, coordinating with office staff and management for efficient service delivery.
- Maintain company equipment, inventory, and vehicles to ensure operational readiness and service quality.
- Inspect and maintain company vehicles, equipment, and personal protective gear for safe and effective operations.
- Promote customer satisfaction by delivering high-quality service and following company standards and procedures.
Benefits
- Weekly pay, paid every Friday.
- Paid sick and vacation time.
- 10 company-paid holidays.
- Medical, dental, and vision benefit options.
- 401(k) with a competitive match.
- Access to the Employee Assistance Program (EAP).
- Discounted pest-control services for employees and their friends and family.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
