Part Time Float Teller

INB National Association•Springfield, IL

8d•Onsite

About The Position

At INB, your career is more than a job; it’s a chance to make a difference. As a locally owned, community-focused bank, we help individuals and businesses reach their financial goals through personalized service and trusted relationships. Our team is built on care, creativity, teamwork, balance, smart work, and enthusiasm. Join us and be part of a purpose-driven culture that makes a positive impact every day. Exciting Opportunity Alert: Join Our Dynamic Team as an INB Teller! Are you ready to embark on a journey where every transaction is an opportunity to make someone’s day? We’re seeking enthusiastic individuals to join our vibrant team of INB Tellers. If you’re passionate about finance, customer service, and creating meaningful connections, this is the role for you! Your Role: As a Teller with us, you’ll be the friendly face that our customers look forward to seeing. You’ll handle financial transactions with precision, provide top-notch service, and assist customers in achieving their financial goals. Your day will be filled with diverse responsibilities, from processing deposits and withdrawals to promoting our range of innovative banking products and services.

Requirements

Customer-Centric Attitude: Your smile and positivity brighten up our customers’ day.
Detail-Oriented: Precision in handling transactions is your middle name.
Cash handling experience is preferred.
Communication Skills: From explaining banking products to resolving concerns, you’re a pro at communication.
Tech-Savviness: Embrace digital platforms and confidently guide customers through customer facing technology.
Team Player: You thrive in a collaborative environment and support your colleagues.
High school degree or equivalent required
Six months to one-year related experience and/or training required in area of cash handling or customer service.
Requires ability to communicate effectively and clearly (both written and verbally)
Ability to read, write and comprehend simple instructions, short correspondence, and memos.
Ability to perform basic mathematical calculations: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Requires ability to use good judgment in making routine and complex decisions
Must have excellent customer service skills with the ability to sell products and Services
Ability to accurately handle large sums of cash
Must be goal oriented and able to achieve individual goals as well as work as a team player to achieve departmental and/or Bank goals
Flexibility is necessary with the ability to adapt in an ever-changing environment.
Proficient in all Microsoft Office programs, with an ability to quickly learn other bank related programs

Responsibilities

Responsible for greeting all bank customers, as they enter the branch, in a courteous and professional manner.
Operate a teller window to process a variety of transactions within established guidelines, such as processing individual and commercial deposits, savings and checking transactions, cash advances, loan payments, credit card payments and other transactions.
Enter customers' transactions into computer to record transactions, and issues computer generated receipts.
Assist customers with questions regarding their accounts; Place holds on accounts, as appropriate.
Order daily supply of cash, and count incoming cash; Balance currency, coin, and checks in cash drawer and compare totaled amounts with data displayed on computer screen.
Participate in maintaining good customer relations by giving courteous, efficient service and developing new business by acquainting non-customers with bank services and presenting customers with additional services; Identify and respond to these cross-sale opportunities by referring customers to the appropriate bank personnel.
Record customer interactions in the bank's CRM platform.