Float Physician Scheduler

OneOncology•Huntsville, AL

About The Position

The Physician Scheduler schedules patients for a specific physician, including appointments, follow-ups, and rescheduling missed appointments. The role works in the scheduling department of a busy oncology/hematology clinic and involves patient interaction. It is not a supervisory position.

Requirements

  • Must be able to multitask and demonstrate a commitment to excellence in patient care.
  • Must be sensitive to patients and their needs.
  • Must be able to interact with a variety of people.
  • Must be able to handle stress.
  • Must communicate clearly and effectively, both verbally and in writing.
  • High school diploma or equivalent required.
  • At least one year of experience in a medical office environment required.

Responsibilities

  • Schedule appointments for patients with physicians, APPs, labs, and scans.
  • Confirm patient appointments.
  • Maintain schedules for physicians and extenders.
  • Answer telephones and direct calls to appropriate staff.
  • Receive and route messages and documents as needed.
  • Greet patients, determine the purpose of their visit, and direct them to appropriate staff.
  • Operate office equipment, including voicemail messaging systems, and use word processing, spreadsheet, and other software applications as needed.
  • Perform clerical and administrative functions as needed.
  • Transmit information or documents using a computer, mail, or facsimile machine.
  • Perform other duties as assigned.
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