Float Nurse (Certified Medical Assistant) - Internal Medicine

Medical Associates • Dubuque, IA

10d • Onsite

About The Position

Medical Associates’ Internal Medicine department is seeking a Certified Medical Assistant to support providers in fast-paced practices while floating throughout the department. The role involves collecting patient health data, supporting diagnostic testing and treatments, reviewing medical records, collaborating with providers and the healthcare team, educating patients, and documenting care. It may also include administrative office duties such as updating patient and insurance information, processing payments, scheduling appointments, and creating lab orders.

The position floats between the East and West Campus, with one designated as the primary location. The schedule is four days per week between 7:30 a.m. and 5 p.m.; flexibility is required. Weekends and holidays are not scheduled.

Requirements

• Three months to one year of similar or related experience.
• Education equivalent to a two-year college degree, completion of a specialized course of study, or certification from a business or trade school.
• Current certification or registration as a Certified Medical Assistant (such as CMA through AAMA, CCMA through NHA, or RMA through AMT), or ability to obtain it within six months of hire.
• Completion of Medical Assistant certification or valid LPN licensure is required.
• Keyboarding skills and ability to use electronic equipment.
• Ability to use personal protective equipment, including gloves, lab coats, gowns, goggles, and face masks or shields.
• BLS certification required biannually.
• Hardworking, self-motivated, efficient with time management, willing to step in, and committed to excellent patient care.
• Interpersonal skills requiring trust, diplomacy, courtesy, and tact; ability to handle extensive personal contact and sensitive matters, motivate or influence others, and foster relationships with external entities.

Responsibilities

• Collect pertinent patient health data; support diagnostic testing and treatments; review medical records; and confer with physicians or mid-level providers to ensure patient needs are met.
• Perform general office duties, which may include obtaining and updating patient demographic and insurance information, accepting payments and copays, scheduling and coordinating appointments, and creating lab orders.
• Collaborate with the healthcare team according to the plan of care.
• Communicate effectively with patients, coworkers, and others; promote patient wellness and provide patient education.
• Document care, including interventions, medication, and patient education, and help maintain the integrity of the medical record.
• Facilitate reimbursement for services, including charge tickets, referrals, and insurance requirements.
• Maintain a safe, neat, organized office environment supplied with necessary equipment, instruments, supplies, and educational materials.
• Ensure equipment functions safely and properly, and clean and maintain equipment according to guidelines.
• Demonstrate flexibility in performing additional patient-care duties; provide input on systems to improve care quality, efficiency, and workflow; and participate in required meetings.
• Complete other assigned projects and duties.

Benefits

• Single or family health insurance with discounted premium rates for wellness program participation.
• 401(k) with immediate matching (50% per dollar up to 7% of pay) and additional annual profit sharing.
• Flexible paid time off program (24 days off per year).
• Medical and dependent care flexible spending accounts.
• Life insurance.
• Long-term disability coverage.
• Short-term disability coverage.
• Dental insurance.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree