Float Nurse (Certified Medical Assistant) - Internal Medicine

Medical Associates•Dubuque, IA
•Onsite

About The Position

The Internal Medicine department at Medical Associates is seeking a Certified Medical Assistant to support providers in fast-paced practices in a float role throughout the department. The position floats between East and West Campus, with one serving as the primary location. The schedule is four days per week between 7:30 a.m. and 5:00 p.m., with flexibility required; there are no weekends or holidays. The role supports patient care by collecting health information, assisting with diagnostic testing and treatments, reviewing medical records, collaborating with providers and the health care team, educating patients, and documenting care. It may also include office and administrative duties such as updating patient and insurance information, scheduling appointments, creating lab orders, collecting payments, and coordinating referrals and reimbursement requirements. The employee helps maintain a safe, organized, and properly supplied office, ensures equipment is safe and functional, and performs other patient-care duties and assigned projects as needed. The position requires a current Certified Medical Assistant certification or registration, or the ability to obtain it within six months of hire. A valid LPN license is also identified as an acceptable qualification. Basic Life Support certification is required biannually. The work involves extensive interaction with patients, coworkers, providers, and outside contacts, as well as use of electronic equipment and personal protective equipment. Physical activities include bending, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, and vision-related tasks. Environmental conditions may involve both indoor and outdoor activities. Medical Associates Clinic & Health Plans states that it is an equal opportunity employer committed to a diverse and inclusive workforce.

Requirements

  • Three months to one year of similar or related experience.
  • Education equivalent to a two-year college degree, or completion of a specialized course of study or certification at a business or trade school.
  • Current certification or registration as a Certified Medical Assistant, such as CMA through AAMA, CCMA through NHA, or RMA through AMT, or ability to obtain it within six months of hire.
  • Completion of Medical Assistant certification is required, or a valid LPN license is required.
  • Basic Life Support (BLS) certification, renewed biannually.
  • Keyboarding skills and ability to use electronic equipment.
  • Ability to use personal protective equipment, including gloves, lab coats, gowns, goggles, and face masks or shields.
  • Interpersonal skills involving trust, diplomacy, courtesy, tact, and the ability to build relationships; work includes extensive personal contact and may involve motivating or influencing others.
  • Ability to work a flexible schedule between 7:30 a.m. and 5:00 p.m., four days per week.
  • Ability to perform the described physical activities, including stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, and hearing; vision of 20/40 or better in the best eye with or without correction.

Nice To Haves

  • Hardworking nature.
  • Self-motivation.
  • Efficient time-management skills.
  • Willingness to jump in and assist.
  • Commitment to excellent patient care.

Responsibilities

  • Collect pertinent patient health care data and assist with diagnostic testing and treatments.
  • Review medical records and confer with physicians or mid-level providers to help ensure patient needs are met.
  • Perform general office duties, including obtaining and updating patient demographic and insurance information, accepting payments and copays, scheduling and coordinating appointments, and creating lab orders.
  • Collaborate with the health care team according to the plan of care.
  • Communicate effectively with patients, coworkers, and others.
  • Promote patient wellness and provide patient education.
  • Document care provided, including interventions, medication, and patient education, and help maintain the integrity of the medical record.
  • Facilitate reimbursement for services, including charge tickets, referrals, and insurance requirements.
  • Maintain a safe, neat, organized office environment with necessary equipment, instruments, supplies, and educational materials.
  • Ensure equipment functions safely and properly; clean and maintain equipment according to guidelines.
  • Perform additional patient-care duties as needed and demonstrate flexibility in assigned work.
  • Provide input on systems to improve patient-care quality, efficiency, and workflow.
  • Participate in required meetings and complete other assigned projects and duties.

Benefits

  • Single or family health insurance with discounted premium rates for wellness program participation.
  • 401(k) with immediate matching at 50% on the dollar up to 7% of pay, plus additional annual profit sharing.
  • Flexible paid time off program offering 24 days off per year.
  • Medical and dependent care flexible spending accounts.
  • Life insurance.
  • Long-term disability coverage.
  • Short-term disability coverage.
  • Dental insurance.
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