Float Medical Assistant

Complete Health•Orange City, FL

8d•Onsite

About The Position

Complete Health is seeking a compassionate Medical Assistant to assist with the examination and treatment of patients under the direction of healthcare providers. This is a float position serving clinics in DeLand and Orange City, approximately 20 minutes apart. The assigned work location may vary based on staffing and patient care needs. Schedule flexibility is required; daily start times may be 7:00 AM or 8:00 AM, and shifts may occasionally extend beyond the scheduled end time due to patient volume. Reliable transportation is required, and mileage reimbursement is provided for travel between assigned clinic locations in accordance with organizational policy. The position includes clinical and administrative support, patient communication, testing and procedures, recordkeeping, and helping patients with mobility and transportation within the clinical setting. Medical Assistants may also be asked to perform duties outside their usual responsibilities as needed or as directed by supervision.

Requirements

An active Clinical Medical Assistant or Certified Medical Assistant certificate; or an equivalent from a two-year college or technical school; or six months to one year of related experience and/or training; or an equivalent combination of education and experience determined by leadership.
Knowledge of word processing software, internet software, EMR systems, and database software.
Ability to stand and walk for extended periods and perform a full range of body motions, including handling and lifting patients and equipment.
Ability to lift and carry items weighing up to 30 pounds and assist in moving patients weighing up to 300 pounds.
Effective communication skills and ability to maintain patient confidentiality.
Reliable transportation to travel between clinic locations.
Ability to perform the physical activities and use the equipment described for the position.

Nice To Haves

Knowledge of Athena EMR is preferred.

Responsibilities

Interview patients, take and accurately record vital signs, and enter information into the EMR.
Prepare and stock examination rooms.
Hand instruments and materials to providers as directed during procedures.
Clean and sterilize instruments.
Perform EKGs, urinalysis, strep, flu, COVID-19, mono, and pregnancy tests, check A1C, and perform other listed clinical tests.
Administer intramuscular, intradermal, and subcutaneous injections per provider orders.
Handle patient portal messages, medication refills, additional lab or imaging orders, prior authorizations, and imaging precertifications.
Communicate effectively and instruct patients or their families as directed by the provider.
Call patients to discuss results as directed by the provider while maintaining confidentiality.
Enter data into the EMR to maintain office and patient records.
Perform other duties as needed or directed by supervision, including assisting with patient check-in.
Perform blood draws competently and efficiently while minimizing patient discomfort.
Assist patients with mobility and transportation, including helping them in and out of wheelchairs or exam tables and escorting or transporting them within the clinical setting.
Monitor patients during transport for signs of distress, keep transport equipment clean, and provide emotional support when needed.
Follow safety and hygiene protocols when working with regular exposure to bodily fluids.