Float Medical Assistant

CVS Health•East Point, GA

About The Position

Oak Street Health is a rapidly growing company of community-based healthcare centers providing integrated primary care for adults on Medicare in medically underserved communities. Its care teams deliver high-touch patient care and coordinate care across the healthcare system. Medical Assistants are an important part of these teams, building relationships with patients and working collaboratively with teammates to greet and room patients, assist with health assessments, and perform routine diagnostic testing. The Float Medical Assistant is expected to bring flexibility, energy, attention to detail, and problem-solving skills while supporting patient care and clinic operations.

Requirements

  • At least 3 years of experience in a Medical Assistant role.
  • CPR certification.
  • Medical Assistant certification or registration; more than 5 years of applicable, consecutive Medical Assistant experience may substitute.
  • EMR experience and proficiency.
  • Strong communication skills and a customer-service orientation.
  • Problem-solving skills, accountability, and a flexible, positive attitude.
  • U.S. work authorization.
  • Demonstrated alignment with Oak Street Health's 'Oaky' qualities: radiating positive energy, assuming good intentions, creating an unmatched patient experience, driving clinical excellence, taking ownership and delivering results, and being scrappy.

Nice To Haves

  • At least 2 years of experience working with geriatric patients.
  • Phlebotomy Technician Certification.
  • Fluency in Spanish, Polish, Russian, or other languages spoken in the communities served, where necessary and indicated in the job title.

Responsibilities

  • Room patients promptly and help providers stay on schedule.
  • Deliver an exceptional patient experience and help patients prepare for provider visits.
  • Obtain vital signs and chief complaints, and review medications.
  • Perform patient screenings according to protocols.
  • Order supplies and stock exam rooms.
  • Conduct routine quality-control checks, including infection-control measures, equipment quality checks, and checks for expired medication and supplies.
  • Keep exam rooms clean, safe, and ready for patient visits.
  • Provide telephonic patient support under the direction of an RN, provider, and/or protocol.
  • Under RN or provider direction, provide appropriate medical-assistant visits, including vaccinations and procedures such as ABI, spirometry, and EKGs.
  • Perform waived laboratory testing.
  • Schedule diagnostic testing.
  • Apply or assist with the application of durable medical equipment.
  • Participate in care-team meetings about patient care and clinic operations.
  • Perform other duties as assigned.

Benefits

  • Paid vacation and sick time.
  • Generous 401(k) match with immediate vesting.
  • Health benefits, including medical, dental, and vision coverage.
  • Paid time off.
  • Retirement savings options.
  • Wellness programs and other resources supporting physical, emotional, and financial well-being.
  • Eligibility for a CVS Health bonus, commission, or short-term incentive program.
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